Commercial Support Officer (Jakarta)
Sign up free to see how well your resume matches this role.
What you'll do
- Collecting required invoice supporting documents to be attached in commercial invoice
- Follow up process approval for each individual required supporting documents
- Responding to any inquiries required by customers to proceed the approval process
- Perform any required action such as reconciliation, justification, detail explanation & presentation to customer
- Planning appropriate schedule to prepare, propose, reconcile, approval process request of each individual supporting document
- Coordination with other internal directorate, division & department regarding the assistance required for the invoices supporting document collection process
- Preparing billing projection and completing any required follow up action
- Updating billing progress on internal database
- Business partner for inter-directorate, inter-division & inter-dept coordination to advice, assist or execute troubleshooting or execute improvement program
- Perform collaboration with other stakeholders by performing coordination with internal and/or external stakeholders to ensure the operational running smoothly.
What they're looking for
- Min. 1-3 years in related field
- Fresh graduate are welcome to apply
- Min. Bachelor degree in any major.
- Advanced in Microsoft Office, specifically Excel
- Familiar with Power BI, or any other analytical software
- Strong data analytics skills and the ability to work closely with the assigned various team.
- Strong in Reporting Management Skill
- Good teamwork and interpersonal skills
- Positive, can-do attitude, well-organized and extremely detail-oriented.
- Able to thrive in a fast-paced, client-centric teamwork environment.
- Excellent verbal and written communication skills.
- Fluent in English both oral and spoken
Nice to have
- Telecommunication industry experience preferred
- Customer relation experience preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Title : Commercial Support Staff
Division / Dept. : Commercial Support
Company : Protelindo Group
(Filled in By OD)
Report to : Head of Commercial Support
Supervise : -
MAIN RESPONSIBILITIES
• Collecting required invoice supporting documents to be attached in commercial invoice
• Follow up process approval for each individual required supporting documents
• Responding to any inquiries required by customers to proceed the approval process
• Perform any required action such as reconciliation, justification, detail explanation & presentation to customer
• Planning appropriate schedule to prepare, propose, reconcile, approval process request of each individual
supporting document
• Coordination with other internal directorate, division & department regarding the assistance required for the
invoices supporting document collection process
• Preparing billing projection and completing any required follow up action
• Updating billing progress on internal database
OTHER RESPONSIBILITIES
• Business partner for inter-directorate, inter-division & inter-dept coordination to advice, assist or execute
troubleshooting or execute improvement program
• Perform collaboration with other stakeholders by performing coordination with internal and/or external
stakeholders to ensure the operational running smoothly.
JOB REQUIREMENTS
• Job Experience :
• Min. 1-3 years in related field
• Telecommunication industry experience preferred
• Customer relation experience preferred
• Fresh graduate are welcome to apply
• Formal Education :
Doc. Code No :
Doc Type : Form
Doc Level :
Revision Status :
Reference :
Effective Date :
Page :
• Min. Bachelor degree in any major.
• Other Skills :
▪ Advanced in Microsoft Office, specifically Excel
▪ Familiar with Power BI, or any other analytical software
▪ Strong data analytics skills and the ability to work closely with the assigned various team.
▪ Strong in Reporting Management Skill
▪ Good teamwork and interpersonal skills
▪ Positive, can-do attitude, well-organized and extremely detail-oriented.
▪ Able to thrive in a fast-paced, client-centric teamwork environment.
▪ Excellent verbal and written communication skills.
▪ Fluent in English both oral and spoken
• Other Specific Requirements :
• Strong interpersonal, social, communication & negotiation skills
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.