Credit Control (Permanent)

Credit Controller

📍 North Wall, Dublin | Permanent Role | 35 Hours per Week

Are you an experienced Credit Controller who enjoys building strong client relationships while ensuring efficient debt collection and billing processes? Our client, a well-established logistics organisation managing large customer accounts and high-value transactions, is seeking a motivated and detail-oriented Credit Controller to join their finance team.

This is an excellent opportunity to work in a dynamic environment where collaboration, customer service, and continuous improvement are highly valued.

The Role

As Credit Controller, you will be responsible for managing the end-to-end credit control and billing process across a portfolio of key customer accounts. Working closely with Sales, Operations, and Finance teams, you will ensure timely payments, resolve queries efficiently, and maintain strong relationships with customers.

Responsibilities

• Manage a portfolio of customer accounts, proactively following up on outstanding balances to ensure payments are received within agreed credit terms.
• Build and maintain positive working relationships with customers, acting as a key point of contact for account-related queries.
• Oversee the billing cycle from start to finish, ensuring invoices and credit notes are processed accurately and issued on time.
• Monitor customer accounts, identify overdue debts, and take appropriate action to reduce aged balances.
• Investigate and resolve invoice, payment, and account queries by working closely with Sales, Operations, and other internal teams.
• Reconcile customer accounts and allocate incoming payments accurately and efficiently.
• Prepare and maintain regular reports on debtor performance, highlighting potential risks and areas requiring attention.
• Support effective cash flow management by ensuring account records remain accurate and up to date.
• Assist with process reviews and recommend improvements that enhance efficiency, accuracy, and customer experience.
• Utilise Excel to track account activity, analyse payment trends, and support reporting requirements.

About You

We're looking for a proactive and customer-focused professional who can effectively balance relationship management with commercial awareness.

Essential Requirements

• Previous experience in Credit Control, Accounts Receivable, or a similar finance function.
• Strong communication skills, both written and verbal.
• Ability to build relationships with customers and internal stakeholders.
• Excellent attention to detail and organisational skills.
• Self-motivated with a positive and energetic attitude.
• Comfortable using Excel at a basic to intermediate level.

Desirable

• Experience using Excel Macros.
• Experience working with high-volume or high-value customer accounts.
• Background within logistics, transport, freight, or a similar industry.

Working Arrangements

• 5 days onsite during probation.
• Following successful completion of probation:
  • 1 day working from home per week.
  • Monday and Friday are core onsite working days.
• 35-hour working week.
• Free onsite parking.
• Due to the location, a full driving licence and access to a car is strongly advised.

Benefits

• Employer pension contribution of up to 10% (subject to employee contribution).
• Travel benefits.
• Staff concession rates.
• Bike to Work Scheme.
• Free annual flu vaccination.
• Company social events.
• Onsite gym.
• Onsite canteen.
• Free parking.

Why Apply?

This is a fantastic opportunity to join a successful logistics business that values teamwork, continuous improvement, and customer service excellence. You'll be part of a supportive team while enjoying an attractive benefits package and strong work-life balance.