Hays·28 days ago
28 days ago
RACC Credit Offical
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About this role
We are currently hiring for Credit Official role
Job Title – Credit Official (Contract Role 12 month)
Shift requirements- Hybrid working(3 days onsite)
Location- Dublin(Central Park or Airside)(12-month role)
Base pay range- €20.79 per hour fixed (Paye)
Summary of role:
This is a telephony-based role, where the successful candidate will assist our customers who are in financial difficulty. The personal engagement team proactively contact customers in relation to account arrears and find the most appropriate solutions for our customers. This is an excellent opportunity for someone who is looking to gain a foothold within the banking sector.
Responsibilities:
- Be the personal point of contact by phone, for our customers who are in financial difficulty or may be going into financial difficulty.
- Answer their questions over the phone, quickly and efficiently in relation to their account.
- Excellent customer engagement and negotiation skills.
- Process credit applications.
- Take personal responsibility for delivering a level of service that often exceeds customer expectations.
Candidate Requirements:
- APA accreditation (QFA Loans and QFA Regulations).
- Credit assessment experience would be an advantage.
- Previous experience in a financial institution is desirable.
- Previous experience engaging with customers over the telephone.
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Why Apply?
- Opportunity to join a recognised financial services organisation.
- Hybrid working model offering flexibility.
- Valuable experience within credit and lending operations.
- Competitive hourly rate with weekly pay.
- Excellent opportunity to further develop your career in banking and financial services.
If you have the required APA qualifications and are looking to take the next step in your financial services career, we'd love to hear from you.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1127941 - Shikhar dixit
Company
Hays
Dublin City, Ireland
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