RK Finwise Solution·5 days ago
5 days ago
CRM Executive (Female)
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What you'll do
- Managing customer interactions
- Ensuring customer satisfaction
- Addressing inquiries promptly to foster a positive customer experience
- Collecting customer feedback and data to help improve services and products
- Supporting the CRM team in tracking and analyzing customer trends to implement effective strategies
What they're looking for
- Graduate
- 0 - 1 Years experience
- Strong communication skills (verbal and written)
- Customer-focused mindset
- Attention to detail
- Basic proficiency in using CRM software or strong willingness to learn
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are looking for a female CRM Executive to join our team in Rajouri Garden, Delhi. This is an excellent opportunity for recent graduates or individuals with a year of experience in customer relationship a CRM Executive, you will be responsible for maintaining and enhancing customer relationships. Your key responsibilities will include managing customer interactions, ensuring customer satisfaction, and addressing inquiries promptly to foster a positive customer experience. You will assist in collecting customer feedback and data to help improve services and products. Additionally, you will support the CRM team in tracking and analyzing customer trends to implement effective be successful in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. Having a customer-focused mindset is essential, as you will be the first point of contact for many. Attention to detail is important in your daily tasks to ensure accurate data entry and customer records. You should also have basic proficiency in using CRM software or strong willingness to learn. A collaborative attitude will help you work well within a team and contribute positively to the company you are an enthusiastic and motivated individual looking to start your career in customer relationship management, we would love to hear from you.
Experience
0 - 1 Years
No. of Openings
50
Education
Graduate
Role
CRM Executive
Industry Type
Banking
Gender
Female
Age Limit
20 - 28 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF
Face Interview Location
rajouri garden
Company
RK Finwise Solution
Delhi NCR, India
Company facts come from this company's own listings. We only show what the postings themselves carry.