Allianz·16 days ago
16 days ago
Customer Assistance Coordinator - Roadside
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What you'll do
- support customers seeking roadside assistance
- deliver professional service
- manage cases efficiently
- provide reassurance during challenging situations
What they're looking for
- strong communication skills
- customer-focused approach
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are currently hiring a Customer Assistance Coordinator - Roadside to support customers seeking roadside assistance. You will deliver professional service, manage cases efficiently, and provide reassurance during challenging situations. Ideal candidates bring strong communication skills and a customer-focused approach.
Skills
- customer service
- verbal communication
- case management
- active listening
- call handling
- data entry
- multi-system navigation
- compliance standards
- team collaboration
- problem solving
- ai-powered customer service platforms
- motor claims processing
- roadside assistance processes
- shift work flexibility
Company
Allianz
Croydon, United Kingdom
Company facts come from this company's own listings. We only show what the postings themselves carry.