Customer Assistance Coordinator - Roadside

We are looking for a Customer Assistance Coordinator to support customers in the Roadside department, ensuring prompt and professional service during roadside assistance. You will manage customer cases efficiently and communicate updates clearly. Ideal for candidates with strong communication skills and a customer-focused approach.

Skills

• problem solving
• multi-tasking
• emergency services knowledge
• roadside assistance
• call management
• customer focus
• empathy
• customer service
• communication skills
• quality standards
• cross-training
• flexibility
• team collaboration