Customer Claims Specialist

Step into the role of Customer Claims Specialist and take ownership of travel insurance claims from first notification to settlement. Use your expertise to assess claims, communicate with customers, and ensure fair, timely resolutions. Join our Birmingham team with flexible hours, competitive salary, and the opportunity to make a real difference for our clients.

Skills

• insurance claims handling
• customer communication
• case management
• decision making
• policy assessment
• data entry
• pc literacy
• claims systems
• escalation handling
• time management
• process improvement
• geographical knowledge
• supplier coordination
• data accuracy
• audit trail maintenance