Customer & Data Online Specialist

This role is a Hybrid Role: Employees are expected to work from our Mississauga, Canada office 3 days per week and may work remotely the remaining days

Overview:

Revlon is seeking an Ecommerce  Specialist to join our Team, supporting the day-to-day operations of Revlon’s online retailer sales channels. This role ensures product listings, pricing, promotions, and content are accurate and optimized to drive traffic, conversion, and revenue growth. The Specialist will collaborate with marketing, operations and sales teams to deliver a seamless online shopping experience across our portfolio of brands.

Responsibilities:

Product Management:

• Upload and maintain English and French product listings: descriptions, images, and pricing across e-commerce platforms & GS1
• Create and maintain English and French brand pages on all sales channels.

Content & Merchandising:

• Optimize product content for SEO and user experience.
• Coordinate promotional campaigns, seasonal merchandising, and featured product placements.

Analytics & Reporting:

• Analyze website traffic, conversion rates, and sales performance.
• Prepare weekly/monthly reports and recommend improvements based on data insights.
• Tracking and analyzing product reviews, providing timely feedback to management team.

Platform Management:

• Assist in managing e-commerce platforms (Shopify, WM.ca, SDM.ca Amazon, etc).
• Troubleshoot technical issues and liaise with IT or external vendors when needed.

Marketing Support:

• Work with cross-functional teams to coordinate email, digital media, and social media campaigns.
• Ensure brand consistency across all digital touchpoints.

Qualifications:

• Bachelor’s Degree in Marketing, Business, or related field.
• 1–3 years of experience in e-commerce, and digital marketing.
• Proficiency in e-commerce platforms (Shopify, Supplier One, Salsify) and marketplaces (Amazon, eBay, Shopper’s Drug Mart and Walmart).
• Working knowledge of GS1
• Strong understanding of SEO, digital analytics, and online merchandising.
• Excellent organizational skills and attention to detail.
• Ability to work collaboratively in a fast-paced environment.

Additional Preferred Skills:

• Experience with Google Analytics, Excel, Scintilla, LDIA and Power BI.
• Knowledge of digital advertising (Google Ads, Facebook Ads, WM Connect).
• Fluent in French

#LI-CH2 #LI-Hybrid

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in Canada without current or future visa support.

The base pay range for this position is C$ 65,000.00 - C$ 80,000.00  / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.