Thermo Fisher Scientific·1 month ago
1 month ago
Customer Service Specialist II
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What you'll do
- support global commercial operations
- focus on quote-to-cash processes
- manage service calls
What they're looking for
- experience in customer service environments
- experience in order-to-cash operations
- fluency in French or German
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are looking for a Customer Service Specialist II to support global commercial operations, focusing on quote-to-cash processes and service call management. The role requires expertise in customer service environments and strong organisational skills. Ideal for candidates with experience in order-to-cash operations and fluency in French or German.
Skills
- order-to-cash process
- quote-to-order process
- customer service
- rma processing
- invoice creation
- crm tools
- erp systems
- service call management
- em and vds license management
- master data management
- warranty management
- process improvement
- qad
- microsoft dynamics 365
- microsoft office
- outlook
- excel
- word
- powerpoint
- process documentation
- training delivery
- knowledge sharing
- conflict management
- cross-cultural collaboration
- professional behavior
- performance metrics management
- service level agreement management
Company
Thermo Fisher Scientific
Bengaluru, India
Company facts come from this company's own listings. We only show what the postings themselves carry.