Delivery Lead - México
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What you'll do
- Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded.
- Work closely with Account Delivery Managers and Associates to ensure efficient account operations.
- Cultivate and maintain relationships with clients to understand their needs and goals.
- Assist in budget management and cost control for the accounts.
- Collaborate with senior leadership to define and track key performance metrics.
- Stay informed about industry trends and assess how they impact account strategies.
- Address and resolve account-related issues and escalate as necessary.
- Provide regular status updates on account performance.
What they're looking for
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 8+ years of relevant work experience in industry, with a minimum of 3+ years in a similar role
- Proven experience in account delivery and leadership roles
- Proficiencies in strategic planning, client relationship management, and team leadership
- Continuous learner that stays abreast with industry knowledge and technology
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Description:
At DXC we use the power of technology to deliver mission‑critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
People in Corporate Functions make DXC a well-run and high-functioning organization. Each team contributes to DXC's success, and everyone delivers world-class service and has opportunities to grow and learn.
WHAT YOU’LL DO
• Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded.
• Work closely with Account Delivery Managers and Associates to ensure efficient account operations.
• Cultivate and maintain relationships with clients to understand their needs and goals.
• Assist in budget management and cost control for the accounts.
• Collaborate with senior leadership to define and track key performance metrics.
• Stay informed about industry trends and assess how they impact account strategies.
• Address and resolve account-related issues and escalate as necessary.
• Provide regular status updates on account performance.
WHO YOU ARE
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 8+ years of relevant work experience in industry, with a minimum of 3+ years in a similar role
• Proven experience in account delivery and leadership roles
• Proficiencies in strategic planning, client relationship management, and team leadership
• Continuous learner that stays abreast with industry knowledge and technology
Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. You will be joining a team that values learning, diversity, inclusion, strong ethics, and corporate citizenship.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Company
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