Workday HCM Delivery Lead - Senior Associate

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In Workday finance at PwC, you will focus on providing consulting services for Workday finance applications. You will analyse client requirements, implement software solutions, and offer training and support for seamless integration and utilisation of Workday finance applications. Working in this area, you will enable clients to optimise financial processes, improve financial reporting, and achieve their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the AES Workday Finance

Operate team you shall lead the creation and implementation of impactful learning initiatives. As a Senior Associate you shall analyze complex problems, mentor others, and maintain rigorous standards. You shall focus on building client relationships and developing a deeper understanding of the business context.

Responsibilities

Leading the development and execution of impactful learning initiatives

Analyzing intricate issues to provide practical solutions

Mentoring junior team members to enhance their skills

Maintaining elevated standards in every deliverable

Building and nurturing client relationships

Developing a thorough understanding of the business context

Utilizing firm methodologies and technology resources

Proactively reviewing the quality of assigned tasks

What You Must Have

Bachelor's Degree- 3 years of experience

Oral and written proficiency in English requiredWhat Sets You Apart

Skilled in overseeing a support ticketing queue

Leading client status meetings and extracting relevant metrics

Handling client relationships with clear communication

Offering functional and/or technical subject matter knowledge

Directing process redesign efforts

Leading technical and test teams for implementation

Providing recommendations for business adoption and user training

Managing the entire project lifecycle for timely delivery

Meeting with stakeholders to align business objectives