NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in India
14 days ago
Apply with autofill
Apply with autofill
State Street·BFSI·14 days ago
14 days ago

Digital Assets Product Development lead, Assistant Vice President

Bengaluru, IndiaFull-timeSenior · 12-18 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at State Street

How you compare FREE

?
Your scoreYour score: not yet known
→
62
Top 10%Top 10%: 62 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in India.

Must-have skills for this role

  • digital assets
  • distributed ledger technology

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

About the role

State Street Custody Digital & Fund Services is seeking a Product Owner to help shape and deliver our digital asset services. In this role, you will help translate strategy into an executable product roadmap, support pilots through to production, and partner across the firm to bring distributed ledger and digital asset capabilities to market.

Why this role is important

You will join our Institutional Services organization, working closely with teams that deliver solutions for asset managers and asset owners, insurance companies, and official institutions globally. Our client-facing teams collaborate across locations, products, and capabilities to deliver integrated outcomes for clients.

Responsibilities

  • Support market research, stakeholder coordination, and business case development for digital asset and distributed ledger initiatives.

  • Help define product vision, roadmap, and growth opportunities for digital services.

  • Partner with multi-disciplinary teams through ideation, delivery, and ongoing product management.

  • Collaborate with internal and external stakeholders to develop innovative solutions and maximize business value.

  • Contribute to strategic research, competitive intelligence, and ecosystem development to turn ideas into products and services.

Required qualifications

  • 3+ years of experience in financial services (e.g., fintech, capital markets, trading, or operations) with a track record of cross-functional delivery.

  • Working knowledge of digital assets and distributed ledger technology (e.g., crypto, tokenized assets) and how they impact the asset servicing value chain.

  • Strong analytical and communication skills, with an ability to influence stakeholders and work effectively across teams.

  • Adaptable and comfortable operating in evolving markets and ambiguous problem spaces.

Preferred qualifications

  • Experience developing and launching digital products within complex, regulated organizations (e.g., blockchain, smart contracts, tokenization, wallets, cryptocurrencies).

  • Familiarity with enterprise governance processes and large-scale business implementation.

  • Experience working in Agile/Scrum environments and using product delivery tools (e.g., Jira, Confluence).

  • Consulting experience.

  • Exposure to one or more of the following: tokenized funds and digital-native assets; MPC/HSM controls; atomic DvP; interoperability between legacy and tokenized flows; digital cash/settlement (e.g., deposit tokens, stablecoins, CBDCs); secure API integrations; KYC/KYB and transaction monitoring for digital assets; tokenized collateral workflows; digital ETFs/ETPs; tokenized money market funds and digital share classes.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

BFSI

Company

State StreetBFSI
Bengaluru, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from State Street's careers site·first seen 27 Jul 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Control Execution Oversight Senior Analyst, Assistant Vice President at CitiGurugram, India–match not yet calculated
  • Director, APAC CISO at BarclaysPune, India–match not yet calculated
  • Core Java Tech Lead - Vice President at CitiPune, India–match not yet calculated
  • Model Oversight Senior Manager - Executive Director at Wells FargoBengaluru, India–match not yet calculated
  • Vice President- Client KYC at theapexgroupPune, India–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in India
  • Customer Service Representative jobs in India
  • Customer Service Team Lead jobs in India
  • Customer Experience Specialist jobs in India
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom