Digital Pathology Helpdesk Engineer (f/m/d)

We are looking for a Digital Pathology Helpdesk Engineer to provide remote troubleshooting and support for digital pathology systems. You will address customer queries, manage account records, and collaborate with global teams. Ideal candidates have experience in software troubleshooting and fluency in German and English.

Skills

• remote software troubleshooting
• german language
• english language
• database management
• windows server 2008-2022
• virtual machines
• mirth connect
• hl7
• networking
• remote storage management
• firewall knowledge
• customer service
• dicom
• bomgar
• teamviewer
• technical support
• multi-country communication
• incident management
• countermeasure implementation
• relationship management systems