Direct Consumer Lending Specialist
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What you'll do
- Performing loan analysis verification activities and outbound pipeline ownership.
- Provides overall problem resolution for operational issues and has a clear understanding of all required stipulations to efficiently move loans through the loan approval process.
- Takes ownership of inbound files and performs necessary file reviews to ensure file completion.
- Initiates Notice of Incomplete, if needed, to obtain required, outstanding documents (e.g., paystubs, tax returns, divorce decrees, homeowners insurance, financial statements, etc.) necessary to progress the loan forward and complete verifications.
- Maintains a high level of customer service and pipeline management to ensure production goals are met.
- Reviews the loan file and application for accuracy and completeness.
- Escalates issues or problems if unable to resolve, by engaging with the onshore DCLS.
- Reviews and notates documentation to underwriting for review.
- Delivers answers on loans in process, processes, underwriting guidelines, documentation and next steps to broader Fulfillment team or management as needed.
- Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.
What they're looking for
- Attention to detail & accuracy
- Familiarity with income, credit, and asset documentation
- Ability to navigate multiple software applications at a time.
- Strong communication and organizational skills
- Basic understanding of the Home Equity lending process
- Basic understanding of foundational lending compliance and regulations requirements
Nice to have
- Knowledge of Home Equity products
- Knowledge of underwriting guidelines
- Understanding of complex tax documentation, including that for self-employed borrowers
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
1.This position is responsible for performing loan analysis verification activities and outbound pipeline ownership. Provides overall problem resolution for operational issues and has a clear understanding of all required stipulations to efficiently move loans through the loan approval process.
2. Takes ownership of inbound files and performs necessary file reviews to ensure file completion.
3. Initiates Notice of Incomplete, if needed, to obtain required, outstanding documents (e.g., paystubs, tax returns, divorce decrees, homeowners insurance, financial statements, etc.) necessary to progress the loan forward and complete verifications.
4. Maintains a high level of customer service and pipeline management to ensure production goals are met.
5. Reviews the loan file and application for accuracy and completeness.
6. Escalates issues or problems if unable to resolve, by engaging with the onshore DCLS.
7. Reviews and notates documentation to underwriting for review.
8. Delivers answers on loans in process, processes, underwriting guidelines, documentation and next steps to broader Fulfillment team or management as needed.
9. May perform other duties as needed or assigned.
10. Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Actively participates in any required corporate and business line training in these areas.
Under minimal supervision review customer documentation and make approval decisions on moderately complex accounts.
Skills:
Must have:
Attention to detail & accuracy
Familiarity with income, credit, and asset documentation
Ability to navigate multiple software applications at a time.
Strong communication and organizational skills
Basic understanding of the Home Equity lending process
Basic understanding of foundational lending compliance and regulations requirements
Nice to have:
Knowledge of Home Equity products
Knowledge of underwriting guidelines
Understanding of complex tax documentation, including that for self-employed borrowers
Work Mode: WFO
Shift Timings: 1:30 PM to 10:30 PM
Location: Chennai
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If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
Company
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