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Jobs / Customer Service Manager in United States of America
18 days ago
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Helloheart·18 days ago
18 days ago

Director, Labor Sales

Menlo Park, United States of AmericaFull-timeRemoteMid · 3+ yearsCustomer Service Manager

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Must-have skills for this role

  • Labor sales
  • Healthcare
  • Health benefits
  • Relationship building

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Apply faster with autofill FREEhelloheart uses Greenhouse - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

About Hello Heart:

Hello Heart is on a mission to make heart attacks a thing of the past.

We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models. 

This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.

We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us.

About the role: 

We seek a Director, Labor Sales to focus on the Taft-Hartley Labor Union market. The successful candidate will have significant experience in the Taft-Hartley Labor Union sales space, understand their client’s business objectives, and act as their trusted advisor for all things related to heart health and how Hello Heart would fit within their ecosystem.  Successful candidates will enjoy the challenges of working in a fast-paced, complex multi-channel environment that demands teamwork. Our team members must be willing to wear multiple hats and adapt to different situations as Hello Heart continues to grow and expand throughout the United States. 

Responsibilities:

  • Consistently meet or exceed objectives/quota
  • Provide compelling presentations to prospective clients, consultants, partners, and others to make the case for heart health being a top priority
  • Always informed of our products and how clients use them to perform sales activities, as well as understanding our roadmap and competitive differentiation 
  • Take the initiative to bring new ideas and observations to the broader team, promote partnership and resourcefulness
  • Develop and maintain intra-company relationships consistent with our values
  • Understand the client’s business strategy, challenges, and opportunities to drive meaningful conversations and value for all stakeholders
  • Facilitate a smooth transition from Sales to the Customer Success team and assist with upsell opportunities as they arise

Requirements:

  • Experienced using AI tools in your daily workflow.
  • 3+ years of Labor sales, relationships, and experience.
  • Expertise in healthcare, health benefits, digital solutions, or disease management.
  • Startup or digital point solution experience is highly preferred.
  • Relevant sales experience within the benefits or wellness space is required.
  • Candidates need to be located in California.
  • Established network of professional contacts that can be leveraged to quickly build new pipeline.
  • Experience selling direct, via channel partners, and consultants.
  • Fluency in relationship-building, particularly with key decision-makers and influencers.
  • Ability to adapt/modulate style according to different settings and personalities.
  • Excellent poise and presentation skills, strong writing skills.
  • "Go-getter", driven to work in a growing company and sell a solution that gets quick results and can save lives.
  • Willingness to travel extensively as needed.

The US base salary range for this full-time position is $150,000 to $165,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits.

Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.  

Company

Helloheart
Menlo Park, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Helloheart's careers site·first seen 4 Sept 2026·last verified 15 Sept 2026·How we source jobs

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