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Jobs / Customer Service Manager in United States of America
2 days ago
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Cummins·2 days ago
2 days ago

Diversity, Equity, Inclusion and Culture Director

Indianapolis, United States of AmericaFull-timeOn-siteSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • artificial intelligence
  • workforce analytics
  • strategic communications
  • enterprise consulting

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What you'll do

  • Lead the DEIC AI and emerging technology strategy by identifying responsible, practical applications that improve how the function operates and create scalable capabilities supporting a more inclusive and accessible workforce.
  • Transform workforce data and external intelligence into action by synthesizing analytics, research, global developments and emerging trends into clear insights, risks, opportunities and strategic recommendations for DEIC and enterprise leaders.
  • Develop, test and scale practical tools and frameworks that help leaders and employees apply inclusion and accessibility principles in everyday decisions, processes and interactions, while establishing appropriate approaches for governance, adoption, measurement and continuous improvement.
  • Advise Centers of Excellence and strengthen analytical capability by integrating DEIC considerations into people strategies, policies, systems, measures and decision frameworks, while equipping DEI Partners to identify patterns, investigate root causes and evaluate outcomes.
  • Lead an integrated DEIC communications strategy that translates priorities, insights, progress and emerging issues into clear, relevant and accessible messages for leaders and employees in partnership with enterprise Communications.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We are looking for a talented Diversity, Equity, Inclusion & Culture (DEIC) Director to join our Global Diversity, Equity, Inclusion and Culture organization. In this emerging, enterprise-facing role, you will operate at the intersection of artificial intelligence and emerging technology, workforce analytics, DEIC strategy, external intelligence, strategic communications and enterprise consulting. The DEIC Director will translate complex data and emerging developments into practical strategies, scalable capabilities and clear business implications that strengthen workforce decisions and organizational outcomes. This position is onsite with flexibility and will be based in Indianapolis, Indiana with relocation assistance is provided.

In this role, you will make an impact in the following ways: 

  • Lead the DEIC AI and emerging technology strategy by identifying responsible, practical applications that improve how the function operates and create scalable capabilities supporting a more inclusive and accessible workforce.
  • Transform workforce data and external intelligence into action by synthesizing analytics, research, global developments and emerging trends into clear insights, risks, opportunities and strategic recommendations for DEIC and enterprise leaders.
  • Develop, test and scale practical tools and frameworks that help leaders and employees apply inclusion and accessibility principles in everyday decisions, processes and interactions, while establishing appropriate approaches for governance, adoption, measurement and continuous improvement.
  • Advise Centers of Excellence and strengthen analytical capability by integrating DEIC considerations into people strategies, policies, systems, measures and decision frameworks, while equipping DEI Partners to identify patterns, investigate root causes and evaluate outcomes.
  • Lead an integrated DEIC communications strategy that translates priorities, insights, progress and emerging issues into clear, relevant and accessible messages for leaders and employees in partnership with enterprise Communications.

Company

Cummins
Indianapolis, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Cummins's careers site·first seen 19 Sept 2026·last verified 19 Sept 2026·How we source jobs

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