Wnc·11 days ago
11 days ago
DMIS Site Manager
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What you'll do
- Take overall responsibility for daily IT operations and service availability at the manufacturing site.
- Ensure stable and reliable operation of IT infrastructure, network, servers, endpoints, communication systems, and business applications.
- Monitor system performance and availability, proactively identify potential issues, and take corrective actions before they impact business operations.
- Establish and maintain standard IT operation procedures, maintenance schedules, monitoring mechanisms, and escalation processes.
- Ensure critical IT services are properly supported during production operations and applications, including ERP, MES (SFCS), WMS, QMS, production reporting, and related systems
- Implement and enforce corporate IT security policies and standards at the manufacturing site
- Lead and manage the site MIS/IT operations team and ensure adequate daily IT support coverage.
What they're looking for
- Bachelor's or master's degree in information, Computer Science, or a related field preferred.
- Proven experience in IT infrastructure, network, endpoint, system/application support, and IT service management.
- Experience in IT service management, including Incident Management, Problem Management, Change Management, and Service Request Management.
- Experience managing IT vendors, service providers, and outsourced support.
- Strong communication and coordination skills, with the ability to work effectively with both technical and non-technical users.
- 5+ years of experience in IT/MIS manager/operation, preferably within a manufacturing or factory environment
Nice to have
- Experience supporting manufacturing operations and production-critical IT systems is highly preferred.
- Familiarity with ERP/MES/WMS/QMS or other manufacturing applications is an advantage.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.
Job Description
Role and Responsibilities
- Take overall responsibility for daily IT operations and service availability at the manufacturing site.
- Ensure stable and reliable operation of IT infrastructure, network, servers, endpoints, communication systems, and business applications.
- Monitor system performance and availability, proactively identify potential issues, and take corrective actions before they impact business operations.
- Establish and maintain standard IT operation procedures, maintenance schedules, monitoring mechanisms, and escalation processes.
- Ensure critical IT services are properly supported during production operations and applications, including ERP, MES (SFCS), WMS, QMS, production reporting, and related systems
- Implement and enforce corporate IT security policies and standards at the manufacturing site
- Lead and manage the site MIS/IT operations team and ensure adequate daily IT support coverage.
Skills and Qualifications:
- Proven experience in IT infrastructure, network, endpoint, system/application support, and IT service management.
- Experience supporting manufacturing operations and production-critical IT systems is highly preferred.
- Familiarity with ERP/MES/WMS/QMS or other manufacturing applications is an advantage.
- Experience in IT service management, including Incident Management, Problem Management, Change Management, and Service Request Management.
- Experience managing IT vendors, service providers, and outsourced support.
- 6.Strong communication and coordination skills, with the ability to work effectively with both technical and non-technical users.
- 7. 5+ years of experience in IT/MIS manager/operation, preferably within a manufacturing or factory environment
Education
- Bachelor's or master's degree in information, Computer Science, or a related field preferred.
Primary Working Location:
- Texas, United States
Number of openings: 3
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Company
Wnc
Texas, USA
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