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Jobs / Customer Service Team Lead in Germany
9 days ago
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Vestas·9 days ago
9 days ago

Dresden  Field Supervisor (mfd) for Wind Turbines in Grimma SN

Dresden, GermanyMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • leadership
  • german
  • electrotechnical
  • mechanical

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • You will provide guidance and leadership to service technicians, ensuring that all tasks are completed on schedule
  • You will analyse KPIs and PPIs, derive measures to improve processes and outcomes, and keep organisational and departmental objectives in view
  • You will carry out regular quality and employee audits, ensuring compliance with work instructions, standard times, and material usage
  • You will make operational decisions together with Area Management based on regularly collected performance and process indicators
  • You will identify training needs and ensure targeted employee development to sustainably build competencies
  • Together with the service technicians, you will monitor their working time accounts and coordinate with planners to balance additional and reduced hours
  • As a Field Supervisor, you will be responsible for ensuring compliance with all safety regulations on site

What they're looking for

  • Completed vocational training in electrotechnical, mechanical, or other technical field, or a technical degree
  • Experience in leading employees and strong teamwork and conflict resolution skills
  • Willingness to travel within the region of Saxony during the week
  • Familiarity with working with Microsoft and iOS operating systems and apps
  • Comfortable working at heights and able to operate safely above ground level
  • Driving licence, ideally class BE
  • Very good German and good English skills

Nice to have

  • Driving licence class BE

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

 

You want to aim high? At Vestas, you can! 

 

As the global leader in wind energy, we work every day to make the world more sustainable. With us, you will not only find meaningful work, but also many opportunities for personal and professional development. 

You can expect a varied job with responsibility in an environment that combines innovation and accountability. 

Take the next step and start your journey as a Field Supervisor (m/f/d) for Saxony, covering the area around Grimma. 

 

Place of work: Grimma and the surrounding area

 

Your benefits – because your commitment counts! 

 

  • Security & Prospects: Permanent employment contract in a future-oriented industry 
  • Development & Expertise: Comprehensive onboarding, regular training and technical courses at the Vestas Academy 
  • Equipment & Working Environment: High-quality equipment and independent work with state-of-the-art wind energy technology and innovative solutions 
  • Work-Life Balance: 30 days of vacation plus Christmas Eve and New Year’s Eve off, no shift work, overtime account and option for sabbatical 
  •  Attractive Extras: Business bike, gym allowance, company pension plan 
  • Team & Culture: Strong team spirit, an open and informal culture, and genuine appreciation – everyone matters here 

  

Your responsibilities – here's where you can get involved! 

 

  • You will provide guidance and leadership to service technicians, ensuring that all tasks are completed on schedule 
  • You will analyse KPIs and PPIs, derive measures to improve processes and outcomes, and keep organisational and departmental objectives in view 
  • You will carry out regular quality and employee audits, ensuring compliance with work instructions, standard times, and material usage 
  • You will make operational decisions together with Area Management based on regularly collected performance and process indicators 
  • You will identify training needs and ensure targeted employee development to sustainably build competencies 
  • Together with the service technicians, you will monitor their working time accounts and coordinate with planners to balance additional and reduced hours 
  • As a Field Supervisor, you will be responsible for ensuring compliance with all safety regulations on site 

 

Your profile – what makes you a great fit! 

 

  • You have completed vocational training in electrotechnical, mechanical, or other technical field, or a technical degree 
  • You have already gained experience in leading employees and bring strong teamwork and conflict resolution skills 
  • You are willing to travel within the region of Saxony during the week; you will be back home at the weekend 
  • You are familiar with working with Microsoft and iOS operating systems and apps 
  • You are comfortable working at heights and can operate safely above ground level 
  • You have a driving licence, ideally class BE 
  • Very good German and good English skills round off your profile 

 


 

Our commitment to a fair hiring.

 At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

 

DEIB Statement

 
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

 

BEWARE – RECRUITMENT FRAUD

 

 
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

 

About Vestas

 
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings. 

Company

Vestas
Dresden, Germany

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Vestas's careers site·first seen 11 Sept 2026·last verified 11 Sept 2026·How we source jobs

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