Epic Professional Billing Project Manager

Prominence Advisors is actively seeking an Epic Professional Billing Project Manager to join our team.

Who We Are

Prominence is a healthcare and life sciences technology and consulting firm dedicated to helping leading organizations do more with their data. With deep expertise across the full ecosystem — spanning providers, payers, and life sciences — we turn complex data into actionable insight.

We deliver a full spectrum of services, including advisory, analytics, optimization, and IT staffing. Our work helps organizations operate more efficiently, improve patient outcomes, and deliver measurable financial impact through smarter use of data. Recognized as a 2x Best in KLAS organization, we partner with more than 120 health systems and 40 life sciences organizations, including 7 of the top 10 U.S. News & World Report-ranked institutions.

Through our life sciences brands, Tegra Analytics and WLH Consulting & Learning Solutions, we extend these capabilities to pharmaceutical and biotech organizations — combining data, consulting, and learning to advance commercial excellence.

By connecting strategy, data, and execution, we help organizations translate data into clarity, strategy into action, and vision into measurable results. At our core, we are a people-first, values-driven organization that believes strong teams and trusted partnerships are what ultimately make healthcare and life sciences smarter.

Requirements

Minimum Qualifications

• 5+ years of professional experience supporting Epic Resolute Professional Billing and healthcare revenue cycle operations
• Current Epic Resolute PB certification
• Strong experience troubleshooting professional billing charge issues, identifying root causes, and coordinating timely resolution
• Experience supporting post-go-live stabilization efforts and helping organizations return to expected operational and financial performance
• Demonstrated ability to assess revenue cycle workflows, system configuration, workqueues, interfaces, and downstream impacts affecting charge capture and billing
• Experience managing multiple issues and workstreams, including prioritization, ownership, escalation, risk tracking, and executive status reporting
• Strong understanding of professional billing workflows, including charge capture, claims, denials, payment posting, accounts receivable, and revenue reconciliation
• Ability to analyze operational and system data, identify trends, and translate findings into clear corrective action plans
• Strong communication and presentation skills, with the ability to report progress, risks, and recommendations to executive stakeholders, including CFO and Revenue Cycle leadership
• Ability to collaborate effectively with revenue cycle operations, finance, IT, Epic application teams, and other internal and external stakeholders

Desired Qualifications

• Experience serving as a project manager, team lead, or senior advisor during an Epic implementation or post-go-live stabilization effort
• Experience supporting complex healthcare organizations with multiple facilities, billing entities, or service lines
• Demonstrated success resolving charging issues and improving revenue cycle performance following an Epic go-live
• Experience developing executive-level status reports, dashboards, issue logs, and remediation plans
• Strong understanding of revenue cycle performance indicators, including charge lag, claim edits, denial trends, accounts receivable, and cash collections
• Experience working in a consulting environment and navigating ambiguous or rapidly changing client priorities

Skills, Knowledge, and Abilities

• Professional: Demonstrates a high degree of professionalism by treating others with respect, keeping commitments, building trust, working with integrity, and upholding organizational values (“Do Great Work and Move Mountains”)
• Organized: Effectively manages multiple workstreams, issues, priorities, and stakeholders while maintaining clear documentation and accountability
• Self-Motivated: Independently manages schedules, meets deadlines, monitors work quality, and follows issues through resolution
• Highly Adaptable: Quickly acclimates to new client environments, changing priorities, and evolving post-go-live needs
• Analytical: Investigates complex charging and billing issues, identifies root causes, and develops practical recommendations based on available data
• Communication: Clearly and concisely communicates technical and operational information to both frontline teams and executive leaders
• Proactive: Anticipates risks, identifies concerns before they escalate, and raises issues with appropriate urgency and context
• Team-Oriented: Builds productive relationships across finance, revenue cycle, operations, and technical teams to drive shared outcomes
• Executive Presence: Communicates confidently with senior leaders and provides transparent, solution-oriented updates on progress, risks, and decisions

Benefits

Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We’ve won Modern Healthcare’s Best Places to Work Award and have been voted to Chicago’s 101 Best and Brightest companies list three years running. Our most recent designation is being named in the top 10 by Consulting magazine as one of the Best Small Firm to Work For.

Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position:

• Competitive Salaried and Hybrid Compensation Plans
• Health Care Plan (Medical, HSAs, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Dependent & Health Savings Accounts
• Short Term & Long Term Disability
• Paid Time Off (Vacation/Sick & Public Holidays)
• Training & Development Fund
• Technology Stipends (for Qualifying Roles)
• Work From Home
• Charitable Giving to Causes You Believe In

Employment Eligibility

Must be legally authorized to work in the United States without sponsorship.

Commitment to Equal Opportunity

The world’s most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, Prominence will provide reasonable accommodations for qualified individuals with disabilities.

If you are smart and good at what you do, come as you are. All qualified candidates are encouraged to apply.

Partnership Eligibility

Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners.

Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.