Facilities Management Coordinator (Retail Company)

Our client is a leading Australian discount retail company with a strong presence across the country. They provide affordable everyday essentials to customers while maintaining a commitment to quality and value.

They are now looking to hire a Facilities Management Coordinator to play a key role in coordinating maintenance and facilities management tasks for commercial and industrial properties.

Job Responsibilities:

• Act as the main point of contact for clients with maintenance requests.
• Respond to inquiries via phone and email promptly and professionally.
• Coordinate maintenance tasks by liaising with clients, contractors, and internal teams.
• Assign maintenance tasks to contractors, ensuring timely completion.
• Maintain accurate records of requests, updates, and completed tasks for reporting.
• Onboard new clients and contractors, keeping essential records.
• Monitor dashboards, collate data, and ensure compliance across associated businesses.

Requirements

• Bachelor’s degree and strong English communication skills (IELTS 6 equivalent).
• Experience in facilities management, building maintenance, or a related field (preferred).
• Proficient in MS Office
• Experience with Xero and ClickUp is a plus.
• Excellent problem-solving, organisational, and multitasking abilities.

Benefits

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)