Field Operations Specialist
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What you'll do
- Manage specified OEM automotive fixed operations clients within assigned territory
- Specialize in client satisfaction, customer retention, increasing marketing performance, and selling new solutions
- Conduct daily in-person after-sales marketing consultations
- Manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions
- Build relationships, become a trusted advisor, and promote dealership partnership
What they're looking for
- Up to 75% travel for in-person, monthly consultations
- Ability to work autonomously
- Sociability and customer focus
- Resiliency and situational adaptability
- Extremely organized
- Ability to communicate timely and effectively
- Positive attitude
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Agency:
RAPPJob Function:
Account Management and GrowthJob Subfunction:
Sales and Client OperationsJob Description:
The Field Operations Specialist (FOS) manages specified OEM automotive fixed operations clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The FOS represents the face of the brand by conducting daily in-person after-sales marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, etc. Your role will require up to 75% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership. Expect to work with one of the hottest, largest, and most respected automotive brands and dealer bodies in the world.

Dallas: $63,750 - $74,375Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice
For US Job Seekers:
It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
Company
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