Field Service Tech - Poultry Inspection, Batching & Portioning
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What you'll do
- Fulfilling the customer's expectations during on-site activities
- Solving technical and/or technological issues for a standard product process
- Mentor junior FSTs and provide basic training
- Provides outstanding service in troubleshooting, repair, installation, maintenance, and customer training for Marel machinery at client sites
- Preparing for service activities, offering aftercare for new installations, staying in regular contact with the customer, and reporting on progress
What they're looking for
- Experienced in JBT Marel equipment (or equivalent)
- Extensive travel within the allotted territory
- Must be able to lift up to 50lbs.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
The Field Service Tech (FST) is the front-line field service representative and is responsible for fulfilling the customer's expectations during on-site activities. The FST is experienced in JBT Marel equipment (or equivalent) and works independently, solving technical and/or technological issues for a standard product process. The FST may mentor junior FSTs and provide basic training.
What you will be doing:
- Provides outstanding service in troubleshooting, repair, installation, maintenance, and customer training for Marel machinery at client sites. This involves preparing for service activities, offering aftercare for new installations, staying in regular contact with the customer, and reporting on progress.
- You will report to the Field Service Manager
- Extensive travel within the allotted territory
- Must be able to lift up to 50lbs.
Company
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