Highlandfleets-2·5 days ago
5 days ago
Field Support Technician
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What you'll do
- Support the go-live process for new EV charging sites — including new vehicle inspections, site readiness checks, and documentation — to ensure smooth, on-schedule launches at Highland customer locations.
- Perform preventative maintenance and troubleshooting on chargers and associated equipment
- Build strong technical skills in EV chargers and vehicles alongside project coordination and customer service abilities
- Adhere to safety protocols
- Support frequent travel to customer locations throughout the United States
What they're looking for
- Regular travel to customer locations throughout the United States
- Must reside within a reasonable distance of a major airport to support frequent travel
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
About Us
Highland Electric Fleets’ mission is to make electric fleets accessible and affordable for all, enabling communities to realize the benefits of cleaner, quieter and healthier fleets. Highland is North America’s leading provider of Electrification-as-a-Service (EaaS). Founded in 2019, Highland partners with school districts, municipalities, and fleet operators to make the transition to electric fleets simple and affordable.
Highland proudly serves as the Official Electric School Bus Provider of the LA28 Olympic and Paralympic Games and Team USA. From pioneering vehicle-to-grid technology to managing some of the nation’s largest electric school bus fleets, Highland delivers reliable, cost-effective solutions that support local communities and drive the future of transportation.
Summary:
We are seeking a detail-oriented and highly organized Field Support Technician to join our team. This role supports the go-live process for new EV charging sites — including new vehicle inspections, site readiness checks, and documentation — to ensure smooth, on-schedule launches at Highland customer locations. The Field Support Technician will perform preventative maintenance and troubleshooting on chargers and associated equipment, building strong technical skills in EV chargers and vehicles alongside project coordination and customer service abilities, all while gaining hands-on experience and adhering to safety protocols.
This role requires regular travel to customer locations throughout the United States. While this is a remote position, candidates must reside within a reasonable distance of a major airport to support frequent travel.
What’s in it for you?
- Hands-on training: Highland will provide the tools and training needed in commissioning support, site
readiness, and vehicle inspection processes. - Variety: From EV systems to charging infrastructure to project coordination, you’ll develop a diverse skill
set in a rapidly growing industry. - Certification Reimbursement: We’ll reimburse you for all certification expenses after 12 months of
employment.
Company
Highlandfleets-2
Chicago, United States of America
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