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Jobs / Help Desk / Desktop Support Technician in United States of America
6 days ago
Thales·6 days ago
6 days ago

Field Support Technician

Arlington, United States of AmericaFull-timeRemoteMid · 2-5 yearsHelp Desk / Desktop Support Technician

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Top 10% of NextRaise users matched against Help Desk / Desktop Support Technician roles in United States.

Must-have skills for this role

  • satellite communication systems
  • technical support
  • customer support
  • regulatory compliance

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What you'll do

  • leading customer support services across the US, including maintenance, demonstrations, and training
  • manage product testing and RMA activities, ensuring regulatory compliance

What they're looking for

  • strong technical support experience in satellite communication
  • deep understanding of industry standards
  • regulatory compliance (itar, ear)

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Join our team as a Field Support Technician, leading customer support services across the US, including maintenance, demonstrations, and training. Manage product testing and RMA activities, ensuring regulatory compliance. Ideal for candidates with strong technical support experience in satellite communication and a deep understanding of industry standards.

Skills

  • satellite communication systems
  • technical support
  • regulatory compliance (itar, ear)
  • satellite communication troubleshooting
  • product testing
  • customer training
  • product demonstrations
  • inventory management
  • customer support
  • remote support
  • repair tracking
  • gsna equipment management
  • policy verification
  • customer service
  • verbal communication
  • written communication
  • travel readiness

Company

Thales
Arlington, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Thales·first seen 15 Sept 2026·last verified 15 Sept 2026·How we source jobs

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