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Jobs / Customer Service Team Lead in Australia
1 month ago
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Marriott International·1 month ago
1 month ago

Food & Beverage Supervisor - Customs House Bar

Sydney, AustraliaFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • responsible service of alcohol
  • food and beverage
  • communication skills
  • customer service

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About this role

What we ask of you:

  • A genuinely warm & welcoming demeanour.
  • Personable communication skills.
  • Energising motivation - its infectious - no job is too big or too small.
  • A passion for the industry, a want to be the best in service.
  • Valid NSW Responsible Service of Alcohol

 

POSITION SUMMARY

  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 
  • Set up, stock, and maintain work areas. 
  • Inspect the cleanliness and presentation of all china, glass, and silver prior to use. 
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. 
  • Welcome and acknowledge all guests according to company standards. 
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette. 
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. 
  • Ensure adherence to quality expectations and standards. 
  • Read and visually verify information in a variety of formats (e.g., small print). 
  • Stand, sit, or walk for an extended period of time or for an entire work shift. 
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. 
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. 
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. 
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 
  • Perform other reasonable job duties as requested by Supervisors.

 

Perks, Rewards, Motivations

  • Team-spirited co-workers
  • Encouraging leadership
  • Discounted room rates on hotels worldwide
  • Discount on food and beverages at participating Marriott International hotels worldwide
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Paid birthday leave
  • Training and development

Please note, Australian working rights are required for this position.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Company

Marriott International
Sydney, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marriott International's careers site·first seen 31 Aug 2026·last verified 20 Sept 2026·How we source jobs

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