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Jobs / Customer Service Team Lead in Australia
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889·1 month ago
1 month ago

Future Team Leader - Flight Centre Corporate Benefits - Hybrid or Remote, AUS Wide

Australian Capital Territory, AustraliaHybridMid · 2-5 yearsCustomer Service Team Lead

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About this role

Embark on an exciting new journey, where a bright future awaits you! If you're ready to elevate your career, look no further – this role is tailor-made for you. As a Future Team Leader, you'll be the driving force behind our sales success, motivating your team to achieve new heights and contributing to key performance indicators. But that's not all – your role will encompass a range of dynamic responsibilities.

This is a national team with consultants based all around Australia, working to service their existing loyal clientele and taking new leisure enquiry from FCTG’s network of Corporate customers.

At FCTG we understand the importance of flexibility while fostering a culture of collaboration through in person iterations – our Corporate Benefits team offer remote, head office and hybrid working arrangements.

 

Your tasks will include:

  • Managing cutting-edge OBW Business and Operating systems
  • Assisting with shop budgets and exceeding P&L expectations
  • Accelerating growth in customer bookings and fostering repeat business
  • Communicating and implementing exciting system updates and training
  • Contributing to the success of FCB initiatives, Flight Centre Holidays, and booking component levels 4+
  • Coaching and developing the skills of your team members
  • Providing a vision and instilling motivation in the team
  • Cultivating an overall positive and vibrant office environment

 

The opportunities are endless with a huge amount of enquiry coming through the door and over the phone. Whilst making dreams come true for your customers, you will also be developing your team and playing a key part in their Flight Centre journey.

 

Don’t miss your flight, your future is looking bright! Apply now for one of the best adventures you’ll have.

*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *

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Company

88
889
Australian Capital Territory, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from 889's careers site·first seen 9 Aug 2026·last verified 8 Sept 2026·How we source jobs

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