FX Product Manager
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What you'll do
- Own and drive the end-to-end FX business for retail clients, with full accountability for growth and performance in alignment with key stakeholders, namely, RMs/FX Specialists/Investment Specialists.
- Drive growth across the full retail FX product suite, including cash FX, Dual Currency Investments (DCI), gold, and other structured and investment-linked FX avenues
- Identify and develop new FX opportunities and product avenues to diversify and deepen retail FX offering.
- FRP planning and stakeholder management will be critical in this role that requires challenge, align and commit to target setting and planning for the FX growth.
- Lead and actively contribute to commercial campaigns and strategic projects that grow the FX book.
- Identify and implement ways to use AI tools and data-driven insights to improve client targeting, product positioning, and business efficiency
- Lead the planning of campaigns, feature launches, and go-to-market initiatives to grow FX penetration and wallet share, collaborating with Digital, Marketing, Platform, and Technology teams.
- Collaborate closely with product, marketing, risk, and sales teams to bring campaigns and initiatives to life
- Stay on top of FX market trends, client needs, and competitor activity to spot new growth opportunities
- Support platform enhancements, ensuring smooth execution and timely issue resolution.
- Maintain and improve local operating procedures, controls, and documentation to ensure compliance with internal policies, regulatory requirements, and risk control standards.
- Collaborate with technology and operations teams to identify opportunities for digitization and automation, simplifying processes and enhancing the client experience
What they're looking for
- Solid experience in Foreign Exchange business, including a strong understanding of FX derivatives with a good understanding of the regulatory framework governing FX and retail banking products, ensuring business growth stays compliant and risk-aware
- Eligible for registration under the MAS Representative Notification Framework (RNF)
- A track record of driving commercial results in a client-facing or business-growth role - strong stakeholder management skills, comfortable influencing across function
- Genuine curiosity about AI and technology, with a willingness to actively use it to drive smarter decisions and growth.
- A team-player mindset — collaborative, supportive, and energized by shared wins
- Excellent communication and project management skills, self-starter attitude with the ambition and drive to take ownership and deliver results
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.
We are currently seeking a high calibre professional to join our team as a FX Product Manager.
In this role you will:
- Own and drive the end-to-end FX business for retail clients, with full accountability for growth and performance in alignment with key stakeholders, namely, RMs/FX Specialists/Investment Specialists.
- Drive growth across the full retail FX product suite, including cash FX, Dual Currency Investments (DCI), gold, and other structured and investment-linked FX avenues
- Identify and develop new FX opportunities and product avenues to diversify and deepen retail FX offering.
- FRP planning and stakeholder management will be critical in this role that requires challenge, align and commit to target setting and planning for the FX growth.
- Lead and actively contribute to commercial campaigns and strategic projects that grow the FX book.
- Identify and implement ways to use AI tools and data-driven insights to improve client targeting, product positioning, and business efficiency
Commercialization:
- Lead the planning of campaigns, feature launches, and go-to-market initiatives to grow FX penetration and wallet share, collaborating with Digital, Marketing, Platform, and Technology teams.
- Collaborate closely with product, marketing, risk, and sales teams to bring campaigns and initiatives to life
- Stay on top of FX market trends, client needs, and competitor activity to spot new growth opportunities
Platform Management and Delivery Support:
- Support platform enhancements, ensuring smooth execution and timely issue resolution.
- Maintain and improve local operating procedures, controls, and documentation to ensure compliance with internal policies, regulatory requirements, and risk control standards.
- Collaborate with technology and operations teams to identify opportunities for digitization and automation, simplifying processes and enhancing the client experience
Marketing and Training Support:
- Deliver presentations and provide training for Relationship Managers (RMs) and specialists following the launch of new platforms or projects.
To be successful you will need:
- Solid experience in Foreign Exchange business, including a strong understanding of FX derivatives with a good understanding of the regulatory framework governing FX and retail banking products, ensuring business growth stays compliant and risk-aware
- Eligible for registration under the MAS Representative Notification Framework (RNF)
- A track record of driving commercial results in a client-facing or business-growth role - strong stakeholder management skills, comfortable influencing across function
- Genuine curiosity about AI and technology, with a willingness to actively use it to drive smarter decisions and growth.
- A team-player mindset — collaborative, supportive, and energized by shared wins
- Excellent communication and project management skills, self-starter attitude with the ambition and drive to take ownership and deliver results
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by (Hongkong & Shanghai Banking Co)
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