General Manager - The Piano Works, Covent Garden

General Manager - The Piano Works, Covent Garden

We are looking for a General Manager who is a true party starter! Someone looking to make a mark on the industry as we develop and grow this iconic brand, who is willing to go above & beyond and create the best party atmosphere possible. Jump on the Bar-top... throw some wild shapes... swing the lights... throw the ice... sing 'til your hearts content & help get the party in full swing! Live Music experience is a must!

We are The Piano Works. Part restaurant/part bar/part concert, and full-on party! We are a non-stop, late-night, live music venue with skilled musicians & DJ's performing nightly as well as non-stop live music features for our raucous weekly Saturday brunches.

What's in it for you?

• We expect to offer a salary in the region of £55,000 per annum depending on experience
• Exciting bonus scheme so you share in the business’ success.
• An amazing 50% discount on food and drink across all our awesome venues.
• Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
• The opportunity to join our world-class bartender training program and become a Cocktail Jedi.
• Third-party training sessions that come with globally accepted certificates.
• Incredible career progression opportunities. We're invested in your success during your time with us!
• And don't forget our annual Nightfest staff party, where over we all come together to celebrate. It's an event you won't want to miss!

What We Need:

General Managers are the backbone of our teams by setting example and supporting every single team member! We are looking for standout people to come and make a real impact in the business!

Responsibilities:

• Oversee daily operations and confidently run busy shifts, ensuring a seamless experience for our guests.
• Handle P&L management, stock control, meeting targets, and submitting reports.
• Be a creative manager, coming up with innovative ideas to make your bar the best place to visit and work.
• Manage and develop a team of professionals, inspiring and incentivise them to deliver 5-star service.
• Ensure compliance with licenses, risk assessments, and health & safety standards.
• Organize team rotas and efficiently manage labour.

Skills and Experience:

• Live Music experience is a must!
• First-class knowledge of classic cocktails and a passion for mixology.
• Confident with handling money and strong business acumen.
• Excellent leadership, training, and team-building skills.
• Methodical, thorough, and effective problem-solving abilities.
• Approachable, self-motivated, and driven with excellent communication skills.
• You’ll need to be a hands-on manager who isn’t afraid to get behind a station when your team is in the weeds and smash out those dozen Old Fashions!

About us:

Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!

If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.

We look forward to having you join our team at The Piano Works!