German Customer Support Agent (not a BPO)
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What you'll do
- Providing customer assistance
- Handling customer requests and resolving issues
- Providing professional and customer-oriented support
- Ensuring a high level of customer satisfaction
What they're looking for
- Fluent or native-level German
- English level B1 or above
- EU citizenship or valid authorization to work in Europe
- Good communication and interpersonal skills
- Positive attitude and problem-solving mindset
- Availability to work in Lisbon, Portugal
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
German Customer Support Agent – Lisbon, Portugal
We are looking for motivated candidates to join an international team in Lisbon, Portugal, as a Customer Support Agent.
This is an excellent opportunity to gain international work experience, work in a multicultural environment, and develop your professional career abroad.
Position Available
Lisbon, Portugal
Customer Support Agent
Working Conditions
- Full-time position: 40 hours per week
- Working hours: 07:00–16:00, on a rotating schedule
- Always 2 days off per week
- Training starting on 15 September
Main Responsibilities
Customer Support Agent
- Providing customer assistance
- Handling customer requests and resolving issues
- Providing professional and customer-oriented support
- Ensuring a high level of customer satisfaction
Previous experience is not required. We mainly value motivation, willingness to learn, and enthusiasm for starting an international professional experience.
Training
The training will start on 15 September.
Requirements
Requirements
- Fluent or native-level German
- English level B1 or above
- EU citizenship or valid authorization to work in Europe
- Good communication and interpersonal skills
- Positive attitude and problem-solving mindset
- Availability to work in Lisbon, Portugal
Benefits
Salary and Benefits
- Entry-level salary: €1,450 x 14 payments per year
- Bonus: up to €150 x 12 payments per year
- Language bonus: €100 x 12 payments per year
- Additional bonuses for working hours and weekend shifts
- Benefits package
For More Information or to Apply
Marco Velenosi
Email: marco.velenosi@cbtalents.com
WhatsApp: +39 334 619 6398
Company
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