Global Process Owner - Payroll & Absence
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What you'll do
- Own the end-to-end global Payroll, Time & Attendance process framework, driving standardisation, governance and continuous improvement across all markets.
- Define, maintain and optimise global Payroll and Time & Attendance processes, ensuring they are efficient, scalable, compliant and aligned with Haleon’s operating model.
- Act as subject matter expert for Payroll and Time & Attendance processes, providing guidance and decision-making support to People Solutions, HR teams, Digital & Technology teams and business stakeholders.
- Partner with HR Business Partners, Payroll, People Solutions, Finance, Risk & Compliance, and Digital & Technology teams to drive process simplification, automation and service excellence.
- Establish and maintain global process standards, controls, policies, Knowledge contents and Standard Operating Procedures (SOPs), ensuring consistency while balancing local regulatory and legislative requirements.
- Drive continuous improvement initiatives, leveraging process analytics, automation opportunities and industry best practices to improve employee experience, payroll accuracy and operational efficiency.
- Ensure compliance with payroll legislation, labour laws, tax regulations, statutory obligations and Haleon policies across all relevant jurisdictions.
- Partner with the Quality & Effectiveness team to define and monitor key process performance indicators (KPIs), service level agreements (SLAs), quality metrics and payroll accuracy measures, identifying trends, risks and opportunities for improvement.
- Lead process governance forums and stakeholder engagement activities, ensuring alignment of process priorities, change initiatives and business requirements.
- Partner with Digital & Technology teams to help shape the payroll and workforce management systems roadmap.
- Provide process leadership for technology enhancements, integrations and digital transformation initiatives.
- Ensure robust governance and integrity of Payroll and Time & Attendance data across HR, payroll and workforce management platforms.
What they're looking for
- 8-10 years of experience in Payroll, Time & Attendance, HR Operations, Shared Services, Process Ownership or related disciplines.
- Strong expertise in global payroll operations, workforce management processes, payroll controls and employee lifecycle impacts on payroll.
- Deep understanding of payroll legislation, labour regulations, tax compliance requirements and workforce management practices across multiple countries.
- Experience operating within complex global organisations, ideally using multiple payroll vendors and service delivery models.
- Proven experience leading global process ownership, governance and standardisation initiatives.
- Strong understanding of Workday and payroll-related integrations, with the ability to assess process, data and system impacts.
- Demonstrable experience leveraging data analytics and process insights to drive business performance improvements.
- Knowledge of automation, digital transformation and emerging technologies impacting HR Operations and Shared Services.
- Exceptional stakeholder management and relationship-building skills.
- Strong communication and influencing capabilities across global, virtual and cross-functional environments.
- Ability to influence without direct authority and navigate competing priorities effectively.
- Curious, proactive and solutions-focused, with a continuous improvement mindset.
Nice to have
- Experience working with global payroll providers such as ADP, CloudPay, Workday Payroll or similar solutions is preferred.
- Certification in Payroll (e.g. CIPP) and/or process improvement methodology (e.g. Lean Six Sigma) is advantageous.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the team
People Solutions Excellence exists to drive executional excellence in HR operations, services and transactions. We help improve how People Solutions operates by making processes simpler, services better, decisions more data-driven, and change more successful.
We're a global team of experts in process improvement, people experience, service excellence, data and analytics, reporting, and project delivery. Working closely with our HR Centres of Excellence and People Solutions teams, we solve problems, streamline ways of working, and drive continuous improvement.
Our role is to create consistent, scalable solutions that work globally while allowing for local needs where required. We bridge the gap between business requirements and operational delivery; helping People Solutions deliver better experiences, stronger outcomes, and lasting adoption of change.
Our Global Process Owners (GPOs) in our Global Process Solutions team are critical to helping us deliver this ambition; ensuring business need is translated into clear, standardised and scalable process solutions, enabling consistent ways of working and driving improved service outcomes.
About the role
As GPO for Payroll, Time & Attendance you will be responsible for partnering closely with the Payroll team to design, govern and continuously improve our payroll processes across the globe and ensure we have cost effective, automated and easy to use time & attendance solutions.
Key responsibilities:
- Own the end-to-end global Payroll, Time & Attendance process framework, driving standardisation, governance and continuous improvement across all markets.
- Define, maintain and optimise global Payroll and Time & Attendance processes, ensuring they are efficient, scalable, compliant and aligned with Haleon’s operating model.
- Act as subject matter expert for Payroll and Time & Attendance processes, providing guidance and decision-making support to People Solutions, HR teams, Digital & Technology teams and business stakeholders.
- Partner with HR Business Partners, Payroll, People Solutions, Finance, Risk & Compliance, and Digital & Technology teams to drive process simplification, automation and service excellence.
- Establish and maintain global process standards, controls, policies, Knowledge contents and Standard Operating Procedures (SOPs), ensuring consistency while balancing local regulatory and legislative requirements.
- Drive continuous improvement initiatives, leveraging process analytics, automation opportunities and industry best practices to improve employee experience, payroll accuracy and operational efficiency.
- Ensure compliance with payroll legislation, labour laws, tax regulations, statutory obligations and Haleon policies across all relevant jurisdictions.
- Partner with the Quality & Effectiveness team to define and monitor key process performance indicators (KPIs), service level agreements (SLAs), quality metrics and payroll accuracy measures, identifying trends, risks and opportunities for improvement.
- Lead process governance forums and stakeholder engagement activities, ensuring alignment of process priorities, change initiatives and business requirements.
- Partner with Digital & Technology teams to help shape the payroll and workforce management systems roadmap.
- Provide process leadership for technology enhancements, integrations and digital transformation initiatives.
- Ensure robust governance and integrity of Payroll and Time & Attendance data across HR, payroll and workforce management platforms.
- Support acquisitions, divestitures, organisational redesigns and transformation programs impacting Payroll and Time & Attendance processes.
- Collaborate with vendors, consultants and implementation partners to evaluate and adopt best-in-class solutions and practices.
About you
Technical and functional expertise:
- 8-10 years of experience in Payroll, Time & Attendance, HR Operations, Shared Services, Process Ownership or related disciplines.
- Strong expertise in global payroll operations, workforce management processes, payroll controls and employee lifecycle impacts on payroll.
- Deep understanding of payroll legislation, labour regulations, tax compliance requirements and workforce management practices across multiple countries.
- Experience operating within complex global organisations, ideally using multiple payroll vendors and service delivery models.
- Proven experience leading global process ownership, governance and standardisation initiatives.
- Strong understanding of Workday and payroll-related integrations, with the ability to assess process, data and system impacts.
- Experience working with global payroll providers such as ADP, CloudPay, Workday Payroll or similar solutions is preferred.
- Demonstrable experience leveraging data analytics and process insights to drive business performance improvements.
- Knowledge of automation, digital transformation and emerging technologies impacting HR Operations and Shared Services.
- Certification in Payroll (e.g. CIPP) and/or process improvement methodology (e.g. Lean Six Sigma) is advantageous.
Leadership and behavioural capabilities:
- Exceptional stakeholder management and relationship-building skills.
- Strong communication and influencing capabilities across global, virtual and cross-functional environments.
- Ability to influence without direct authority and navigate competing priorities effectively.
- Curious, proactive and solutions-focused, with a continuous improvement mindset.
- Resilient and adaptable, able to navigate ambiguity and changing business needs.
- Demonstrates accountability and ownership for delivering results.
- Strong commercial thinking, analytical capability and problem-solving skills.
- High attention to detail with a focus on compliance, governance and operational excellence.
- Demonstrable capability to lead change, drive adoption and deliver sustainable business outcomes, preferably in complex environments.
Job Posting End Date
2026-09-24
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Adjustment or Accommodations Request
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
Company
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