Guest Service Associate - F&B

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Greet and welcome guests promptly and courteously.
• Manage reservations and maintain an organized seating plan.
• Coordinate with kitchen and serving staff to ensure timely and efficient food service.
• Respond to guests' inquiries and resolve any service issues promptly.
• Monitor dining area to ensure cleanliness and orderliness.
• Assist in the preparation and setup of dining areas prior to service.
• Ensure compliance with health and safety regulations.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service or hospitality role, preferably in F&B service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.