NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in Germany
5 hours agoBe an early applicant
Apply with autofill
Apply with autofill
Lgroup·5 hours ago
5 hours agoBe an early applicant

Head of Supply Planning

Wenden, GermanySenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at lgroup

How you compare FREE

?
Your scoreYour score: not yet known
→
34
Top 10%Top 10%: 34 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Germany.

Must-have skills for this role

  • supply chain management
  • production scheduling
  • inventory management
  • procurement

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Develop and implement integrated procurement plans that align with production objectives and overall business goals in quality, agility, and cost optimization.
  • Ensure seamless synchronization between production plans and procurement activities.
  • Keep OTIF (On time in full) performance sustainably at target through internal and external collaboration, operating discipline, and structural improvement activities.
  • Ensure reliable supply of strategic electronic components centrally procured by L-Acoustics for the first level suppliers of L-Acoustics.
  • Establish and monitor safety stock targets for these strategic electronic components.
  • Collaborate with production and operations teams to build optimized production schedules based on demand forecasts, inventory targets, and procurement timelines.
  • Monitor and adjust production schedules to address changes in demand or supply chain dynamics.
  • Implement comprehensive inventory management strategies to optimize stock levels across the site.
  • Manage inventory to minimize carrying costs and avoid overstock situations.
  • Manage last-time-buy planning and stock management for end-of-life electronic components
  • Build and follow action plans to eliminate non-performing inventory
  • Participate in periodical stock audit activities of the site

What they're looking for

  • Bachelor's or Master's degree in Supply Chain Management, Operations Management, or a related field.
  • Ideally 5 years of experience in production scheduling, inventory management, and procurement within a manufacturing environment.
  • Strong understanding of supply chain principles, demand forecasting, production processes, and procurement strategies.
  • Experience with production planning and procurement tools and systems.
  • Excellent analytical and problem-solving skills.
  • Strong leadership and team management capabilities.
  • Effective communication and collaboration skills.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

L‑Acoustics is the world leader in premium professional sound systems for live events. From world-class artists on tour, to major music festivals in every genre, to opening and closing ceremonies of planetary sporting events, we are the trusted choice of event professionals who require extreme reliability and fidelity show after show.  

 

Designed and manufactured in Europe, and available in 80 countries globally, L-Acoustics employs over 1300 people worldwide, with 20% of team resources devoted to R&D and application. Our products are built to the highest professional and sustainable standards, which we, continue to define and elevate.

Job Summary:

The Head of Supply Planning is entrusted with the leadership and coordination of both the production planning, procurement, and supply planning project activities within the production plant. Besides leading the growing planning team on operational topics, the Head of Supply Planning crafts and executes comprehensive strategies for production scheduling, capacity management, inventory management & procurement.


The Head of Supply Planning collaborates closely with cross-functional teams an to ensure seamless integration of supply chain activities and optimal utilization of resources.


Key Responsibilities:

Procurement Planning:

  • Develop and implement integrated procurement plans that align with production objectives and overall business goals in quality, agility, and cost optimization.
  • Ensure seamless synchronization between production plans and procurement activities.
  • Keep OTIF (On time in full) performance sustainably at target through internal and external collaboration, operating discipline, and structural improvement activities.
  • Ensure reliable supply of strategic electronic components centrally procured by L-Acoustics for the first level suppliers of L-Acoustics. Establish and monitor safety stock targets for these strategic electronic components.

Production Scheduling:

  • Collaborate with production and operations teams to build optimized production schedules based on demand forecasts, inventory targets, and procurement timelines.
  • Monitor and adjust production schedules to address changes in demand or supply chain dynamics.

Inventory Optimization:

  • Implement comprehensive inventory management strategies to optimize stock levels across the site.
  • Manage inventory to minimize carrying costs and avoid overstock situations.
  • Manage last-time-buy planning and stock management for end-of-life electronic components 
  • Build and follow action plans to eliminate non-performing inventory
  • Participate in periodical stock audit activities of the site

Supply Planning Team Leadership:

  • Provide leadership to the supply planning team, ensuring the timely and cost-effective sourcing of components.
  • Collaborate with the Purchasing department from a planning point of view, supporting their commercial discussions with suppliers.
  • Lead and coach the team, fostering a collaborative and results-driven work environment. Attract best-in-class planning talent by establishing a positive and productive culture.
  • Conduct performance evaluations and provide ongoing training and development opportunities.

Lead Time Management:

  • Manage and optimize lead times for procurement & production.
  • Coordinate with suppliers and logistics partners to ensure on-time and in-full deliveries and minimize disruptions.

Cross-Functional Collaboration:

  • Work closely with internal cross-functional teams and also with global supply planning, and supply operation department to ensure effective communication and coordination.
  • Collaborate with the Industrial Director to align supply planning activities with overall production objectives.

Technology Utilization:

  • Implement and leverage advanced production planning and procurement tools and technologies to enhance accuracy and efficiency.
  • Stay informed about emerging technologies that can improve both production planning and procurement processes.

Performance Metrics:

  • Establish and monitor key performance indicators (KPIs) to measure the effectiveness of the supply planning and procurement functions.
  • Analyze performance metrics to identify areas for improvement and implement corrective actions.

Continuous Improvement:

  • Foster a culture of continuous improvement within the production planning and procurement teams and across the broader organization.
  • Implement process enhancements based on feedback, data analysis, and changing business requirements.

Risk Management:

  • Identify and mitigate risks related to supply chain disruptions, demand variability, and procurement challenges.
  • Develop and implement contingency plans to address potential supply and procurement-related challenges.

Reports To: Industrial Director

Location: CAMCO, Produktions- und Vertriebs-GmbH
Fischpicke 5 - 57482 Wenden - Germany
Hybrid: Home office once a week
Time: 07:00 - 1530


Qualifications:

  • Bachelor's or Master's degree in Supply Chain Management, Operations Management, or a related field.
  • Ideally 5 years of experience in production scheduling, inventory management, and procurement within a manufacturing environment.
  • Strong understanding of supply chain principles, demand forecasting, production processes, and procurement strategies.
  • Experience with production planning and procurement tools and systems.
  • Excellent analytical and problem-solving skills.
  • Strong leadership and team management capabilities.
  • Effective communication and collaboration skills.

What we offer 


At L-Acoustics, newcomers are welcomed into a dynamic and inclusive environment that blends technological excellence with human-centered values. New team members benefit from the following: 

 

  • Comprehensive health benefits to support you and your family. 
  • Opportunities for internal mobility and career advancement 
  • A collaborative, international work environment driven by innovation. 
  • Employee events and initiatives that foster community and creativity. 
  • A strong focus/emphasis on work-life balance 
  • L-Acoustics supports personal/professional development, diversity, and community engagement—ensuring that every newcomer feels empowered to grow, contribute, and thrive from day one. 

 

 

We recognize that talent is multifaceted. Our commitment to valuing each individual, giving equal opportunities to all and building a team enriched by a variety of backgrounds and experiences. What matters most to us is your passion, your expertise, and your drive to grow. We believe in creating an environment where people can do their best work and thrive together. Even if this role isn’t an exact match, we encourage you to apply. Your unique perspective could be just what our team needs. 

Company

Lgroup
Wenden, Germany

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Lgroup's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

Similar jobs

  • Head of Formal Verification (m/f/d) at lubis-edaHybrid, Germany–match not yet calculated
  • Director, Value Engineering (DACH) - CPG/Retail at CelonisMunich, Germany–match not yet calculated
  • Vice President / Client Lead Media & Creative (Mensch) Automotive at wppmediaDusseldorf, Germany–match not yet calculated
  • International Private Bank, Client Advisor, Germany, Executive Director (all genders) at JPMorgan ChaseFrankfurt a. Main, Germany–match not yet calculated
  • Defence Director at Brunswick GroupBerlin, Germany–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in Germany
  • Customer Service Representative jobs in Germany
  • Customer Service Team Lead jobs in Germany
  • Call Center Agent jobs in Germany
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom