Head of Website
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About this role
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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Join us as Head of Website to transform Qonto's primary growth engine across 8 European markets. You'll own the product vision, the roadmap, and the full conversion funnel — while building and developing a team of 7+ Website Product Managers — all under the guidance of Kim, our VP Marketing.
➡️ What you'll do
- Set the vision and own the roadmap: Define Qonto's website product strategy and domains - and own measurable growth outcomes with clear success metrics.
- Own conversion performance end-to-end: Be accountable for funnel health, conversion rates, and user experience across all 8 markets — and lead root-cause investigation and corrective action when performance drops.
- Design journeys that convert: Champion user-centric path design that meets different visitor intents and contexts, and drive the website's evolution toward conversational and AI-assisted interfaces as user behaviour evolves.
- Enhance the operating model: Design the squad setup, cross-functional interfaces, and prioritisation frameworks that let 7+ PMs and their feature teams, including developers and designers, move fast together.
- Cross-Collaboration: Work collaboratively with other marketing functions (paid, organic, CRM) to design and build end-to-end journeys and experiences
- Lead and develop your team: Coach 7+ Website PMs at different levels, raise the quality bar on product craft and experimentation, and build growth opportunities for high performers.
➡️ What we're looking for
- Website or funnel product leadership: You've run a high-traffic, multi-market acquisition surface with clear business impact and know how to frame problems at the full funnel level.
- User-centric journey thinking: You understand how different users discover, evaluate, and decide — and you design for their intent and context.
- Analytical and experimentation depth: You define KPIs, govern rigorous A/B testing programmes, and build institutional knowledge.
- Prioritisation under pressure: You handle high inbound demand from multiple stakeholders with clear frameworks.
- People leadership with product coaching: You've developed PMs — not just managed them — and raised the quality standard on problem framing, PRDs, experimentation, and outcome ownership across a team.
- AI-native operator: You already use AI to move faster and build smarter, and you're excited to push that further.
➡️ What we can offer you
- Strategic Impact: Full product mandate on Qonto's primary acquisition channel. You set direction for Qonto’s across 8 markets with 600,000+ customers and prospects in scope.
- Ownership: You're designing the operating model and the roadmap.
- High-Level Exposure: Direct interface with VP Marketing and senior growth leadership — the website is a board-level conversation at Qonto.
- Cross-functional reach: You'll work across Web Engineering, Design, Organic Growth, Paid, PMM, Content, Legal, and 8 local market teams.
➡️ Your future manager
Kim brings a rare combination of technical depth and marketing leadership — her engineering background, data-first instincts, and experience scaling high-performing teams mean she'll push you to think in outcomes, not outputs. She'll give you real ownership and the strategic context to make it count.
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