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Jobs / Customer Service Manager in United Kingdom
2 days ago
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Aspire People·2 days ago
2 days ago

Head of Year

Manchester, United KingdomSenior · 10-15 years₹120 – ₹160/yr · est.Customer Service Manager

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Top 10% of NextRaise users matched against Customer Service Manager roles in United Kingdom.

Must-have skills for this role

  • behaviour management
  • safeguarding
  • pastoral care
  • dbs check

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What you'll do

  • Manage a year group in a mainstream setting
  • Ensure behaviour and attendance is managed
  • Ensure academic progress is made
  • Liaise with class teachers, other head of years and parents

What they're looking for

  • Have experience working with young people with difficult behaviour
  • Strong behaviour management techniques and strategies
  • Have a passion for working and supporting learning
  • Resilient and patient attitude
  • Fair but firm approach
  • Previous been a Head of Year or in a Pastoral role
  • All candidates are subject to a barred list check
  • Must provide a recent DBS check
  • Must be able to provide two references from their most recent employers

Nice to have

  • Hold a degree

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Head of Year

Are you someone who is interested and passionate about working with those with challenging behaviour and the most vulnerable of students?

Maybe you have heaps of experience managing challenging behaviour and wish to support pupils who need it most in a mainstream setting?

To join Aspire People and be successful in this Head of Year role you will need to:
*Have experience working with young people with difficult behaviour
*Strong behaviour management techniques and strategies
*Have a passion for working and supporting learning
*Resilient and patient attitude
*Fair but firm approach
*Hold a degree - not essential
*Previous been a Head of Year or in a Pastoral role

The role:
*Manage a year group in a mainstream setting
*Ensure behaviour and attendance is managed
*Ensure academic progress is made
*Laise with class teachers, other head of years and parents

Please note:
All candidates are subject to a barred list check, must provide a recent DBS check and also be able to provide two references from their most recent employers. Aspire People Limited is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment.

Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.

#hollyaspirepeople

Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.

Company

Aspire People
Manchester, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Aspire People's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

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