Help Desk Technician

Position Overview

We are looking for an experienced Lead Automation Test Engineer to drive automation testing for digital banking applications. The ideal candidate should have strong expertise in Web, Mobile, and API automation, hands-on experience with Java, Appium Selenium, and knowledge of AI-powered testing. The role involves leading automation strategy, mentoring team members, and ensuring high-quality software delivery in an Agile environment.

Job Responsibilties

 

Responsibilities

• Lead automation testing initiatives across Web, Mobile, and API applications.
• Design, develop, and maintain scalable, reusable automation frameworks using Playwright and industry best practices.
• Define automation strategy, coding standards, framework architecture, and quality metrics.
• Develop and execute automated functional, regression, smoke, sanity, integration, and end-to-end test suites.
• Automate REST API testing using Playwright API, Rest Assured, Postman, or similar tools.
• Build and maintain mobile automation frameworks using Appium for Android and iOS platforms.
• Integrate automation suites with CI/CD pipelines using Jenkins, Azure DevOps, GitHub Actions, or GitLab CI.
• Collaborate with Product Owners, Business Analysts, Developers, DevOps, and QA teams throughout the SDLC.
• Review automation code, mentor team members, and promote best practices in test automation.
• Analyze automation results, troubleshoot failures, and drive continuous improvements in test coverage and execution efficiency.
• Ensure compliance with banking security, regulatory, and quality standards.

Qualifications

• 8-10 years of experience in Software Quality Assurance and Test Automation, with 2–4 years in a Lead role.
• Strong hands-on experience in leveraging Generative AI to accelerate software testing and automation throughout the SDLC.
• Strong hands-on experience in Selenium WebDriver, Playwright, and Appium for Web, Mobile, and Cross-browser automation.
• Strong experience in API automation using Playwright API, Rest Assured, Postman, or similar tools.
• Proficiency in Java, JavaScript, or TypeScript.
• Experience with Web, Mobile (Android/iOS), API, and Microservices testing.
• Hands-on experience with CI/CD tools such as Gitlab, Azure DevOps, GitHub Actions, or GitLab CI.
• Strong knowledge of REST, SOAP, GraphQL, JSON, XML, OAuth2, JWT, API Gateway, and Microservices architecture.
• Experience implementing BDD/TDD frameworks using Cucumber or similar tools.
• Strong understanding of Agile/Scrum methodologies, SDLC/STLC, Git, SQL, and defect management tools such as Jira.
• Experience using AI-powered tools (ChatGPT, GitHub Copilot, Microsoft Copilot, KIRO) for test case generation, automation development, code optimization, and defect analysis.
• Strong knowledge of Banking/Financial Services (BFSI) applications, secure transaction workflows, and regulatory compliance.
• Experience with Docker, Kubernetes, AWS/Azure, BrowserStack/LambdaTest.
• Knowledge of Performance Testing (JMeter), Security Testing, Accessibility Testing, and Visual Regression Testing.
• Excellent leadership, mentoring, stakeholder management, analytical, and problem-solving skills.
• Good to have experience testing Digital Banking, Internet Banking, Mobile Banking, Payments, Loans, Cards, and Customer Management applications.
• Good to have Knowledge of Banking APIs, transaction processing, KYC/AML workflows, and financial regulatory compliance.
• Good to have experience validating secure financial transactions and end-to-end banking business processes.

 

Company Overview

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

 

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

 

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

 

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

 

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