Helpdesk Services Support
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What you'll do
- Assist and provide end-user support and serve as auxiliary support for Video Teleconferencing (VTC) operations
- Support the local Desk Side Support Technician & VTC Specialist
- Provides troubleshooting, repairing and debugging T1 computer systems
- Helps with maintenance problems or bugs to design engineering/software engineering
What they're looking for
- Ability to provide end-user support
- Experience with Video Teleconferencing (VTC) operations
- Experience with troubleshooting, repairing and debugging T1 computer systems
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
SAIC is currently seeking a Helpdesk Services Support for the Army’s Mission Command Information Systems (MCIS) onsite at Rock Island, IL.
Job Description:
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Assist and provide end-user support and serve as auxiliary support for Video Teleconferencing (VTC) operations
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Support the local Desk Side Support Technician & VTC Specialist
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Provides troubleshooting, repairing and debugging T1 computer systems
-
Helps with maintenance problems or bugs to design engineering/software engineering
NOTE: This position requires up to 25% of travel.
Company
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