Bhartiya Airways·5 days ago
5 days ago
Hiring Fresher / Airport Representative / 12th Pass
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What you'll do
- Customer Assistance: Greeting passengers and providing helpful information about flight schedules, baggage claims, and airport services to ensure a pleasant airport experience.
- Check-In Support: Assisting passengers during the check-in process, ensuring they have the necessary documents and guiding them with luggage.
- Problem Resolution: Addressing passenger concerns and inquiries promptly, including flight delays, cancellations, or lost luggage, to maintain a positive experience.
- Coordination: Collaborating with airline staff and other airport personnel to facilitate smooth operations and efficient communication regarding passenger queries.
What they're looking for
- 12th Pass
- Communication Skills: Must be able to clearly communicate with passengers and colleagues, demonstrating good verbal and listening skills
- Customer Service Orientation: A strong desire to help others and offer support is essential to ensure a positive experience for all
- Team Player: Adaptability and cooperation with different teams within the airport environment are important for achieving common goals
- Problem-Solving Skills: Ability to think quickly and effectively resolve issues as they arise is crucial in this fast-paced setting
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
An Airport Representative plays a crucial role in ensuring a smooth travel experience for passengers at the airport. This full-time position in Lucknow is suitable for individuals with 0 to 5 years of experience who have completed their 12th y Responsibilities:nn1. Customer Assistance: Greeting passengers and providing helpful information about flight schedules, baggage claims, and airport services to ensure a pleasant airport 2. Check-In Support: Assisting passengers during the check-in process, ensuring they have the necessary documents and guiding them with luggage 3. Problem Resolution: Addressing passenger concerns and inquiries promptly, including flight delays, cancellations, or lost luggage, to maintain a positive 4. Coordination: Collaborating with airline staff and other airport personnel to facilitate smooth operations and efficient communication regarding passenger quired Skills and Expectations:nn1. Communication Skills: Must be able to clearly communicate with passengers and colleagues, demonstrating good verbal and listening 2. Customer Service Orientation: A strong desire to help others and offer support is essential to ensure a positive experience for all 3. Team Player: Adaptability and cooperation with different teams within the airport environment are important for achieving common 4. Problem-Solving Skills: Ability to think quickly and effectively resolve issues as they arise is crucial in this fast-paced setting.
Experience
0 - 5 Years
No. of Openings
335
Education
12th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Min Age
18 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Company
Bhartiya Airways
Lucknow, India
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