HR Business Partner & ER Specialist

Company Description

CGL – Retail Services represents two of Australia's most respected retail marketing businesses, Creative Activation and Clemenger Field Marketing. We partner with leading brands and retailers to drive sales, improve customer experiences, and deliver exceptional in-store execution through merchandising, sales teams, brand activations, training, mystery shopping, and audit services.

Job Description

The Role

We are seeking a proactive and strategic HR Business Partner to join our team. This role is pivotal in aligning our HR initiatives with our business objectives, particularly focusing on our field sales and retail operations. The ideal candidate will be adept at navigating the fast-paced environment and will contribute to enhancing our organisational culture and employee engagement.

As our HR Business Partner (HRBP), you’ll play a key role in aligning our people strategy with our commercial goals. Working closely with leaders across operations, field sales, and client services, you'll bring proactive HR support that enhances performance, culture, and engagement across the entire employee lifecycle.

*Please note: this is a Maternity Leave contract for up to 12 months

You'll:

• Partner with Business Unit Leaders and program managers to drive people initiatives that support business outcomes
• Provide strategic and operational HR advice across workforce planning, performance, and engagement
• Champion and embed our culture across remote and distributed field teams
• Use data to inform decision-making, identify trends, and propose solutions to workforce challenges
• Lead or support initiatives around talent development, succession, and leadership capability building
• Guide and support managers through ER issues, ensuring compliance and fair outcomes
• Collaborate with recruitment to shape hiring strategies for seasonal and permanent field teams
• Contribute to the evolution of our HR systems, policies, and frameworks to keep pace with business growth

Why Join Us? 

• Impactful Work: Play a key role in shaping the HR landscape of a leading retail marketing agency.
• Collaborative Culture: Be part of a supportive team that values innovation and continuous improvement.
• Career Growth: Opportunities for professional development and career advancement.
• Competitive Benefits: Attractive salary package, employee benefits and more.
• Hybrid work model – 4 days in the office, 1 day from home.
• Wellbeing focus – Birthday leave, early Friday finish, EAP support.

What we are looking for:

• 5+ years’ experience in an HRBP or senior HR generalist role, ideally within retail, FMCG, or field services
• Proven ability to influence and coach senior stakeholders
• Strong understanding of award interpretation, casual workforces, and retail-specific HR challenges
• Comfort working in a fast-paced, agile, and sometimes ambiguous environment
• High EQ and strong communication skills
• Experience with HR analytics, workforce reporting, or using insights to drive initiatives is a plus

If you are ready to join a fast paced team and make a lasting impact, we encourage you to apply as soon as possible. Only shortlisted candidates will be contacted.

What’s next?

If you’re ready to join a high performing team, then apply now!

Please note only short-listed candidates will be contacted.