HR Employee Relations Specialist

Job Description

This role will be responsible for managing and maintaining positive and harmonious relationships throughout the organization.  This position is responsible for addressing and resolving workplace issues, promoting a positive work environment, and ensuring compliance with labor laws and regulations. The HR Employee Relations Specialist will work closely with management and employees to provide guidance on employee-related matters and contribute to the development and maintenance of a healthy organizational culture.

Starting Rate: Minimum: $32.74/hr. - Midpoint: $43.07/hr.

Applicants are required to be eligible to lawfully work in the United States immediately. This position is not available for H1-B visa sponsorship.

Responsibilities:

• Handle employee grievances and conduct workplace investigations: 
  • Listen to employees’ concerns and complaints and gather evidence to determine their validity.
  • Investigate misconduct, policy violations, or harassment of incidents, interview witnesses to gather evidence, report findings, and recommend appropriate disciplinary actions or corrective measures. 
  • Mediate disputes arranging meetings among involved parties to identify causes of conflicts and resolve them via a fair mediation process.
  • Monitoring trends in employee behavior and attitudes to predict potential issues.
  • Help managers decide on appropriate disciplinary actions for employee misconduct or performance issues and document the process. 
• Advise management on labor laws and company policies: 
  • Stay updated on changes in labor legislation and feedback on company policies, then communicate this information to management.
  • Collaborate with legal counsel when necessary to ensure compliance with labor laws and regulations.
• Ensure compliance with federal, state, and local labor laws: 
  • Audit and review grievance procedures and employee relations strategy to ensure adherence to relevant labor laws. 
  • Assist in the development, implementation, and communication of HR policies and procedures.
• Develop and implement employee relations programs: 
  • Collaborate on creating programs to engage employees, improve morale, and enhance workplace culture.
  • Keep records of employee relations cases (along with their investigations and disciplinary actions) and ensure employee confidentiality. 
  • Align employee relations processes with company policies to avoid confusion and ensure employees are treated fairly across the organization.
• Promote employee engagement and retention: 
  • Engage in open, proactive communication and support, encourage honest feedback from staff, address their concerns promptly, and reward top performers.
  • Collaborate with management to conduct employee surveys and gather feedback.
  • Assist in performance management processes, including counseling, performance improvement plans, and terminations.
  • Prepare reports on employee relations, metrics, and trends for management review.
• Facilitate training on conflict resolution and labor laws: 
  • Coordinate with the Learning and Development team to conduct training for both employees and managers, ensuring they have the resources to drive positive employee relations.
  • Develop training materials related to conflict resolution and employee relations.
  • Deliver training sessions on employee relations topics to promote a positive work environment.

Qualifications:

Minimum:                                  

• A bachelor’s degree (preferably in human resources, business, public administration or related field.)
• At least three years of progressively responsible experience with employee relations; or an equivalent combination of training and experience.

NTTA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.