QBE Insurance·23 hours ago
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Insurance Specialist
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What you'll do
- Be the first point of contact for customers
- Guide customers through their insurance queries with professionalism and empathy
- Manage inbound calls
- Deliver excellent service
- Support business growth
What they're looking for
- call centre experience
- customer service
- insurance knowledge
- strong communication skills
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Join us as an Insurance Specialist and be the first point of contact for customers, guiding them through their insurance queries with professionalism and empathy. Manage inbound calls, deliver excellent service, and support business growth. Ideal for those with strong communication skills and experience in call centre environments.
Skills
- call centre experience
- customer service
- insurance knowledge
- problem solving
- stakeholder management
- multitasking
- prioritization
- insurance underwriting
- application management
- business management
- financial products
- sales
- relationship building
- trend analysis
- intentional collaboration
- managing performance
Company
QBE Insurance
Parramatta, Australia
Company facts come from this company's own listings. We only show what the postings themselves carry.