Reworkssolutions·7 days ago
7 days ago
Intake Specialist/Recruiter
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What you'll do
- Manage the full client intake process, ensuring a smooth and positive experience
- Act as the first point of contact for new client inquiries, providing timely and professional communication
- Collect, review, and organize client documentation accurately
- Coordinate service initiation, including scheduling and internal team communication
- Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success
- Support recruitment efforts, including sourcing, screening, and coordinating candidates
- Schedule interviews and manage candidate communication throughout the hiring process
- Assist with onboarding of new hires
- Maintain and update candidate and client pipelines using systems such as Monday.com
- Track and manage workflows for both intake and recruitment functions
- Collaborate with internal teams to ensure staffing and client needs are met efficiently
What they're looking for
- Proven experience in intake coordination, recruitment, or customer success (preferably within healthcare or ABA)
- Strong communication and interpersonal skills
- Ability to manage both client-facing and recruitment responsibilities
- Highly organized with strong attention to detail
- Ability to multitask and work in a fast-paced environment
- Customer-focused mindset with a commitment to service excellence
- Strong problem-solving and administrative skills
Nice to have
- Experience with Monday.com or similar CRM/project management tools (preferred)
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Opening: Intake & Recruiter
Location: Remote (Working US Hours - 9am-5pm EST)
Type: Full-Time
Salary: Paid in South African Rands (ZAR)
Key Responsibilities
- Manage the full client intake process, ensuring a smooth and positive experience
- Act as the first point of contact for new client inquiries, providing timely and professional communication
- Collect, review, and organize client documentation accurately
- Coordinate service initiation, including scheduling and internal team communication
- Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success
- Support recruitment efforts, including sourcing, screening, and coordinating candidates
- Schedule interviews and manage candidate communication throughout the hiring process
- Assist with onboarding of new hires
- Maintain and update candidate and client pipelines using systems such as Monday.com
- Track and manage workflows for both intake and recruitment functions
- Collaborate with internal teams to ensure staffing and client needs are met efficiently
Requirements
- Proven experience in intake coordination, recruitment, or customer success (preferably within healthcare or ABA)
- Strong communication and interpersonal skills
- Ability to manage both client-facing and recruitment responsibilities
- Highly organized with strong attention to detail
- Ability to multitask and work in a fast-paced environment
- Experience with Monday.com or similar CRM/project management tools (preferred)
- Customer-focused mindset with a commitment to service excellence
- Strong problem-solving and administrative skills
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Company
Reworkssolutions
South Africa
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