Smytten·3 months ago
3 months ago
Intern – CRM Execution
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About this role
Intern – CRM Execution
Location: Bengaluru
Experience: 0–1 Year
Type: Paid Internship
Work Mode: Work from Office
About the Role
We’re looking for a creative and execution-focused intern to work on CRM campaigns, in-app experiences, promotions, and online merchandising. The ideal candidate should have exposure to CleverTap, MoEngage, WebEngage, HubSpot, or similar CRM platforms.
This is not a technical, coding, Data Analyst, or Business Analyst role.
Key Responsibilities
- Execute Push, Email, WhatsApp and other CRM campaigns.
- Create segments, campaigns and customer journeys on CRM platforms.
- Manage campaign calendars, promotions and user engagement activities.
- Work on in-app banners, collections, product placements and storefronts.
- Coordinate with Creative, Content and Category teams to take campaigns live.
- Support online merchandising and promotional campaigns.
- Track basic metrics such as CTR, open rates and conversions using Excel/Google Sheets.
What We’re Looking For
- 0–1 year experience in CRM, Online Merchandising, E-commerce, Category Operations, Campaign Management or Digital Marketing.
- Hands-on experience with CleverTap, MoEngage, WebEngage, HubSpot, or similar platforms is preferred.
- Understanding of storefronts, banners, promotions, campaigns and customer journeys.
- Creative, detail-oriented and execution-focused.
- Comfortable working with basic data and campaign metrics.
🚫 Not Suitable For
Please do not apply if your background is primarily in:
- Data Analytics / Business Analytics
- Software Engineering / Development
- Python / SQL / Coding
- Data Science / Data Engineering
- MIS / Reporting
- Offline/Retail Merchandising
We are specifically looking for candidates with hands-on experience in CRM, online merchandising, storefront management, campaigns, promotions and in-app experiences.
Company
Smytten
Bengaluru, India
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