Internship: Global Transaction Banking Division, Global Financial Institutions, GFI - Sales Support [Jan 2027 to May 2027]

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Be part of a team that drives operational excellence and innovation across Global Financial Institutions. As a Sales Support Intern, you'll have the opportunity to leverage technology and data to improve processes, enhance reporting capabilities, and support business transformation initiatives. You'll gain valuable exposure to banking operations, analytics tools, and digital solutions while contributing to projects that improve efficiency and create better outcomes for internal stakeholders and clients.

How You Succeed

To excel in this role, you'll need to be curious, analytical, and technology-savvy. You'll work closely with the team to streamline workflows, develop reporting tools, and support system enhancement initiatives. Your ability to identify improvement opportunities, analyse information, and collaborate effectively with stakeholders will help drive impactful solutions and support the team's objectives.

What You Do

Your responsibilities will include:

• Process Automation: support the automation of workflows and operational processes to improve efficiency, productivity, and controls
• Dashboard Development: assist in developing, enhancing, and maintaining reporting dashboards to provide meaningful business insights and performance tracking
• User Acceptance Testing (UAT): support testing activities for system enhancements and new solutions, ensuring requirements are met and issues are identified and resolved
• Business Improvement Initiatives: assist in projects related to system migrations, process reviews, and operational improvement initiatives
• Data Analysis & Reporting: support the preparation and analysis of reports to facilitate informed business decision-making
• Technology & Innovation: explore opportunities to leverage digital tools and technologies to enhance existing processes and workflows
• Ad-hoc Tasks: provide support on other projects and assignments as required

Who You Work With

Global Transaction Banking supports clients through a comprehensive suite of transaction banking solutions across markets and industries. Within the Global Financial Institutions team, you'll work alongside business and support professionals who are focused on delivering efficient processes, enhancing operational capabilities, and driving continuous improvement. You'll gain valuable exposure to the systems, processes, and technologies that support client servicing and business operations within a leading financial institution.

Who You Are

• Open to learning and feedback
• Strong interest in data analytics, process improvement, and technology
• Analytical, detail-oriented, and proactive
• Good problem-solving skills and ability to think critically
• Excellent communication skills and ability to work well with others
• Proficient in Microsoft Excel and other productivity tools
• Experience with SharePoint, Power BI, Power Automate, or similar digital solutions would be advantageous
• Comfortable working with data and identifying opportunities for process enhancement
• Currently pursuing an undergraduate degree

Learning Objectives

This internship will provide you with:

• Hands-on experience using analytics and automation tools to solve business challenges
• Exposure to reporting dashboard development and data visualisation techniques
• Understanding of operational support processes within the Global Financial Institutions segment
• Opportunities to develop skills in process automation, testing, and business analysis
• Experience supporting system migration and process improvement initiatives
• Exposure to stakeholder engagement and project collaboration within a banking environment
• Insights into how technology and data are transforming banking operations and client servicing

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.