IT Support Technician
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What you'll do
- Provide technical support (onsite and offsite) for our retail locations and back office
- Set up new IT devices and ensure their proper functioning
- Maintain and upgrade existing systems and networks
- Handle back-end processes for opening new stores
- Manage inventory of IT devices
- Coordinate and communicate with vendors
- Evaluate and test hardware and software
- Document IT processes
- Be willing to travel to different locations for job tasks
- Perform other ad-hoc IT tasks as required
What they're looking for
- Previous experience in a similar role
- Excellent technical knowledge of IT systems, networks, and devices
- Strong problem-solving skills and ability to troubleshoot technical issues
- Ability to work independently and as part of a team
- Excellent communication skills, both verbal and written
- Customer service oriented with a professional attitude
- Minimum Diploma in Information Technology or a related field
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Ready to play ?
We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! 🏆🌟
What is our culture like ?
- Where decisions spark High-fives :
Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories. We tackle responsibilities with the same energy – turning challenges into triumphs! 💪
Our game plan? Preserving the world together! 🌍🚀🏅
- Your career touchdowns :
At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉
- Live for sports ? Now do it for a living :
At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅
Your role as IT Support Technician
Decathlon Singapore is currently seeking an experienced and dedicated IT Support Technician to join our team. As an IT Support Technician, you will play a crucial role in setting up and maintaining our systems and networks in our retail locations and back office setup.
Responsibilities:
- Provide technical support (onsite and offsite) for our retail locations and back office
- Set up new IT devices and ensure their proper functioning
- Maintain and upgrade existing systems and networks
- Handle back-end processes for opening new stores
- Manage inventory of IT devices
- Coordinate and communicate with vendors
- Evaluate and test hardware and software
- Document IT processes
- Be willing to travel to different locations for job tasks
- Perform other ad-hoc IT tasks as required
Working Hours:
- Shift work Monday - Friday
- Standby on weekends 9am - 10pm daily (Rotation)
Requirements
- Previous experience in a similar role
- Excellent technical knowledge of IT systems, networks, and devices
- Strong problem-solving skills and ability to troubleshoot technical issues
- Ability to work independently and as part of a team
- Excellent communication skills, both verbal and written
- Customer service oriented with a professional attitude
- Minimum Diploma in Information Technology or a related field
Benefits
- 💰 A remuneration That Grows With You:
- Monthly bonuses, up to a whopping 10% of your base salary.
- Dive into the opportunity to become a Shareholder and share in the success of our global family.
- At the end of the year, reap the rewards of profit sharing based on the performances across the country.
- 🚀 Climb the Career Ladder:
- Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness.
- Chart your course with internal career progression opportunities in both retail and our incredible support team.
- 💸 Flexibility That Fits Your Lifestyle:
- Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;
- 🛍️ Be the Ultimate Decathlon Insider:
- Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶
- ❤️ Because We Care About You:
- We've got your well-being covered with comprehensive medical and insurance coverage.
- Flash that winning smile with dental benefits.
- Keep your health in check with a health screening allowance.
- For our female champions, enjoy maternity benefits designed just for you.
- And when life throws curveballs, lean on our counseling sessions for support.
- 🏋️♀️ Sports, Community, and Bonding:
- Kick off those shoes and join in the sports fun after work or during store meetings.
- Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!
At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉
By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy (https://www.decathlon.sg/s/privacy-policy) and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy.
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