Junior Business Administration Support

GTEC is the specialist training division of United Infrastructure, dedicated to developing the skills, knowledge and qualifications needed to power the UK’s future.

As one of the UK’s leading providers of accredited training in gas, renewables and energy systems, GTEC equips engineers, technicians and new entrants with the expertise to thrive in a rapidly evolving industry. From traditional utilities to cutting-edge low-carbon technologies, our programmes combine hands-on technical learning with industry-leading insight.

Backed by United Infrastructure – a dynamic and rapidly expanding business delivering critical infrastructure projects across utilities and social infrastructure – GTEC plays a vital role in ensuring a safe, skilled and future-ready workforce for our clients, communities and the wider sector.

Key Responsibilities

• Provide general administrative support to the wider team on a day-to-day basis
• Assist with training course bookings, learner registrations and diary management
• Help prepare training documentation, course materials and learner information packs
• Enter and update information accurately across internal systems and databases
• Scan, file and organise records, certificates and course paperwork
• Answer incoming calls and emails, taking messages and passing enquiries to the right colleague
• Welcome delegates and visitors to site and help them get settled for their course
• Support trainers and operational colleagues with the practical preparation of courses
• Assist with reports, spreadsheets and general correspondence
• Take on additional tasks and projects as your knowledge of the business develops

Essential Skills & Qualities

• Good standard of general education, including GCSE English and Maths (grade 4/C or above) or equivalent
• Basic working knowledge of Microsoft Office, particularly Word, Excel and Outlook — further training will be provided
• Good written and verbal communication skills
• Well organised, with an eye for detail and a methodical approach to tasks
• Comfortable speaking with customers and colleagues in a friendly, professional manner
• Willingness to ask questions, take direction and learn new systems and processes
• Able to manage your own time and see tasks through to completion
• Comfortable working on a temporary contract basis, with flexibility and adaptability valued highly

Desirable (but not essential)

• Previous experience in an administrative, customer service, retail or hospitality role
• Experience of using a booking system, CRM or database

Personal Qualities

• Positive and proactive attitude
• Reliable, professional and approachable
• Eager to learn and develop
• Happy to muck in and support the team wherever needed
• Comfortable working within a growing and evolving business environment

Join us at GTEC and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.