Pacston·6 days ago
6 days ago
Legal Case Manager Bilingual Mandarin
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What you'll do
- Draft, review, and edit case-related documents and correspondence based on internal guidelines and established procedures.
- Review and revise materials for accuracy, completeness, and consistency.
- Communicate with clients through our case management system to address inquiries, request information and documentation, and provide case updates.
- Assist with reference letter projects and other case-related documentation.
- Coordinate with attorneys and internal teams to keep cases moving forward.
- Manage multiple cases and priorities while meeting established deadlines.
- Maintain accurate and organized case records and documentation.
- Work under deadlines to ensure timely completion and submission of client cases; occasional overtime may be required.
- Perform additional duties and projects as assigned.
What they're looking for
- Good English writing, editing, and proofreading skills with excellent attention to detail.
- Good client service and professional communication skills.
- Ability to learn complex processes and apply detailed guidelines consistently.
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- Self-motivated and able to work independently in a deadline-driven environment.
- Proficiency in Google Workspace, Microsoft Office, and Adobe Acrobat.
- Professional demeanor with a strong sense of responsibility and accountability.
Nice to have
- Bachelor’s degree preferred.
- Previous experience in legal services, immigration, client service, writing, or another detail-oriented professional environment is a plus but not required.
- Mandarin Chinese proficiency is preferred but not required.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Are you a detail-oriented professional with strong writing and communication skills who is interested in building a career in immigration field? Do you enjoy working with clients, managing detailed documentation, and handling multiple priorities in a deadline-driven environment?
We are seeking a Legal Case Manager to join our team. This position doesn't require a legal degree or prior immigration law experience. We provide comprehensive training and ongoing guidance to help you develop the knowledge and skills needed to succeed in the role.
Salary Range: $50,000- $55,000 (annually)
Key Responsibilities
- Draft, review, and edit case-related documents and correspondence based on internal guidelines and established procedures.
- Review and revise materials for accuracy, completeness, and consistency.
- Communicate with clients through our case management system to address inquiries, request information and documentation, and provide case updates.
- Assist with reference letter projects and other case-related documentation.
- Coordinate with attorneys and internal teams to keep cases moving forward.
- Manage multiple cases and priorities while meeting established deadlines.
- Maintain accurate and organized case records and documentation.
- Work under deadlines to ensure timely completion and submission of client cases; occasional overtime may be required.
- Perform additional duties and projects as assigned.
Qualifications
- Bachelor’s degree preferred.
- Good English writing, editing, and proofreading skills with excellent attention to detail.
- Good client service and professional communication skills.
- Ability to learn complex processes and apply detailed guidelines consistently.
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- Self-motivated and able to work independently in a deadline-driven environment.
- Proficiency in Google Workspace, Microsoft Office, and Adobe Acrobat.
- Professional demeanor with a strong sense of responsibility and accountability.
- Previous experience in legal services, immigration, client service, writing, or another detail-oriented professional environment is a plus but not required.
- Mandarin Chinese proficiency is preferred but not required.
- Onsite position: Austin, TX (11801 Domain Blvd, 3rd FL, Austin, TX 78758)
Company
Pacston
Austin, United States of America
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