Manage Engine

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟭𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟲𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟭-𝟲 𝗟𝗣𝗔)

Experience: 3+ yrs

Location: Delhi, India, New Delhi, Delhi, India

Job Type: Full-time

We are looking for an experienced ManageEngine Endpoint Administrator with 3+ years of hands-on experience in endpoint management, device administration, and IT infrastructure support. The role requires strong expertise in ManageEngine Endpoint Central and related endpoint management capabilities, with a focus on maintaining secure, compliant, and efficiently managed user devices.

The ideal candidate will be responsible for administering endpoint environments, managing device configurations, deploying applications and patches, monitoring endpoint health, and troubleshooting device-related issues. You will work closely with IT, security, and infrastructure teams to ensure reliable endpoint operations across the organisation.

Requirements

Key Responsibilities

• Administer and maintain ManageEngine Endpoint Central and related endpoint management tools.
• Manage the complete lifecycle of corporate endpoint devices, including desktops, laptops, and supported mobile or remote devices.
• Deploy, configure, and maintain operating systems, applications, software packages, and endpoint configurations.
• Manage automated patch deployment for operating systems and third-party applications.
• Monitor patch compliance and identify devices requiring updates or remediation.
• Create and manage endpoint configuration policies, security settings, restrictions, and compliance baselines.
• Maintain accurate endpoint inventory, hardware/software records, and device configuration information.
• Perform remote troubleshooting and provide technical support for endpoint-related incidents.
• Use ManageEngine capabilities to automate repetitive endpoint administration and software deployment tasks.
• Manage application distribution, upgrades, uninstallations, and software compliance.
• Support endpoint onboarding, provisioning, replacement, and decommissioning activities.
• Monitor endpoint health, performance, connectivity, and operational status.
• Troubleshoot issues related to Windows devices, applications, drivers, configurations, and system performance.
• Support endpoint security initiatives in coordination with cybersecurity and infrastructure teams.
• Assist with vulnerability remediation, patch compliance, endpoint hardening, and security-policy implementation.
• Prepare operational reports covering endpoint inventory, patch status, software compliance, and device health.
• Maintain technical documentation, standard operating procedures, configuration records, and troubleshooting guides.
• Coordinate with Service Desk and infrastructure teams to resolve escalated endpoint issues.
• Participate in endpoint-management projects, technology upgrades, migrations, and process-improvement initiatives.
• Ensure endpoint administration activities follow organisational IT policies, security standards, and operational procedures.

What Makes You a Great Fit

• 3+ years of experience in endpoint administration, desktop engineering, IT infrastructure support, or a similar role.
• Strong hands-on experience with ManageEngine Endpoint Central or comparable endpoint management platforms.
• Good understanding of endpoint lifecycle management, device administration, software deployment, and patch management.
• Experience managing Windows desktops and laptops in an enterprise environment.
• Strong knowledge of application packaging, software distribution, updates, and endpoint configurations.
• Experience creating and managing endpoint policies, configurations, compliance rules, and automation workflows.
• Good understanding of Active Directory, Group Policy, DNS, DHCP, and Windows administration.
• Experience with patch assessment, deployment, compliance monitoring, and remediation.
• Strong troubleshooting and root-cause analysis skills for endpoint and user-device issues.
• Familiarity with endpoint security, hardening, vulnerability remediation, and access-control practices.
• Knowledge of scripting or automation using PowerShell is an advantage.
• Experience preparing endpoint reports, maintaining documentation, and managing IT operational records.
• Strong communication and stakeholder-management skills with the ability to work effectively with technical and non-technical users.
• Ability to manage multiple incidents, requests, deployments, and endpoint-management activities simultaneously.
• Strong attention to detail, ownership, and a proactive approach to identifying and resolving technical issues.
• Relevant certifications in ManageEngine, Microsoft, endpoint administration, or IT infrastructure are an advantage.