Management Trainee - Operations
Delhi NCR, IndiaFull-timeEntry · 0-3 years
About this role
About Zippee:
- Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
- Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
- Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California.
- Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).
Job Description:
- We are looking for a driven and detail-oriented Management Trainee – Dark Store Operations to join our fast-paced operations team in Gurgaon.
- This role is designed as a launchpad into operations leadership, where you will work closely with senior team members to learn, execute, and optimize daily dark store operations.
- This is a high-energy, execution-focused role suited for individuals who thrive in unstructured environments and are eager to take ownership from day one.
Roles & Responsibilities:
- Assist in managing day-to-day dark store operations, including inbound, outbound, and inventory processes
- Support 2-hour / same-day delivery fulfillment to ensure high service levels and accuracy
- Work closely with the operations team to maintain inventory accuracy and stock availability
- Help monitor and improve SLAs such as order fulfillment time, picking accuracy, and dispatch timelines.
- Assist in inventory audits, stock reconciliation, and COD handling
- Support manpower planning, shift coordination, and workforce productivity tracking
- Collaborate with internal teams and external stakeholders (vendors, delivery partners)
- Identify operational issues and proactively suggest improvements
- Maintain daily reports (MIS) and provide insights to the management team
Qualifications:
- 0–3 years of hands-on experience in Operations.
- Experience in B2B, logistics, e-commerce, or startup environment preferred.
- Proven track record of managing paid campaigns and lead generation.
What you'll get:
- Opportunity to be part of a tight-knit rocketship passionate about empowering consumer brands in the quick commerce era.
- Annual company retreat.
- Steep learning curve, high ownership, and the chance to grow fast as we scale.