DHL·5 days ago
5 days ago
Manager, Operation Management, National Control Tower
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What you'll do
- Drive the team to achieve customer specific KPIs and service agreements, drive service improvement and increase customer satisfaction.
- Drive the team to provide a optimiz...
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Main Accountabilities1. Drive the team to achieve customer specific KPIs and service agreements, drive service improvement and increase customer satisfaction. 2. Drive the team to provide a optimiz...
Skills
- program management
- logistics management
- freight forwarding
- contract logistics
- process improvement
- kpi management
- customer retention
- cost optimization
- operational issue resolution
- stakeholder management
- dmaic
- pea
- cip
- project management
- commercial skills
- international business acumen
- ms excel
- ms powerpoint
- coaching
- training
- presentation skills
- influencing skills
- analysis skills
Company
DHL
Shanghai, People's Republic of China
Company facts come from this company's own listings. We only show what the postings themselves carry.