CVS Health·10 days ago
10 days ago
Manager, Service Operations
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What you'll do
- oversee renewal and reporting team processes
- ensuring efficient case workflows and accurate delivery
- Lead daily case discussions
- coordinate with stakeholders
- drive process improvements
What they're looking for
- significant experience in renewal operations
- strong leadership skills
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are seeking a Manager, Service Operations to oversee renewal and reporting team processes, ensuring efficient case workflows and accurate delivery. Lead daily case discussions, coordinate with stakeholders, and drive process improvements. Ideal for candidates with significant experience in renewal operations and strong leadership skills.
Skills
- renewal process management
- salesforce case management
- health insurance group benefits
- reporting operations
- workflow oversight
- process improvement
- stakeholder coordination
- team leadership
- client management
- dashboard tools
- tableau
- mentorship
- coaching
- problem solving
- decision making
- dg experience
- tableau experience
Company
CVS Health
Work at Home, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.